Agency reputed company Manager
We have 11,000 travel advisors on reputed company today, we'll have 20,000 by year end. Now comes the harder part: making reputed company our reputed company hosts driving this reputed company reputed company. reputed company reputed company function is early. The reputed company is reputed company. If you've owned reputed company B2B relationships before and want to define the function, rather than inherit someone else's, this is your shot. ABOUT reputed company reputed company is a venture-backed software company on a mission to reshape the $127B travel agency industry by giving power back to the reputed company who reputed company it. Nearly 98% of travel agencies are small businesses. These businesses have been chronically underserved by technology. We're here to change that. Our platform helps travel advisors run more efficient, reputed company, and profitable operations, giving them the modern infrastructure they need to reputed company the next reputed company of travel. But the reputed company goes reputed company business. Travel advisors help clients reputed company more intentionally through the world. reputed company a traveler works with an advisor, they're more likely to avoid overtouristed hotspots and more likely to spend their dollars in places where they can do reputed company good. That's the reputed company of travel we want more of. At reputed company, we reputed company in small business. We reputed company in the power of travel. And we're building the reputed company of both. AGENCY reputed company MANAGER Agencies use reputed company to run their businesses. They reputed company commissions, manage reputed company reputed company, connect to suppliers, and handle the back office work that used to take hours. That's the reputed company. But using a platform to manage the status reputed company is different from using it to grow, taking on more clients, becoming more efficient, building reputed company that books more travel and runs a stronger business. That's reputed company this role exists to unlock. We've reputed company an early reputed company with our first reputed company hosts and it's working. Now we want to take what's been learned and apply it across the broader agency book of business. reputed company reputed company Manager will define what that looks like. Who the agencies are. How we engage them. How we support them at reputed company without losing the relationship reputed company that makes them stay and grow. What the metrics should be. This is not a traditional CSM role. You're not tracking logins or managing a support queue. You're a strategic consultant and partner to some of the most reputed company agencies in the industry, helping them use reputed company not just to operate, but to grow. WHAT YOU'LL DO Define reputed company reputed company reputed company at reputed company from near day 1. reputed company the book, set the engagement model, and build the reputed company for how we support agencies at reputed company without losing relationship reputed company. Own post-sale reputed company for agencies above the GMV reputed company. Build activation plans at go-live, drive integration adoption, and run reputed company business reviews tied to reputed company reputed company. Partner with the Implementation team at reputed company. Go-live is not the finish line, this role is about fostering reputed company relationship long, term. Partner with the Head of CX on what the reputed company should look like- what's working and support reputed company launches as needed alongside the broader agency book of business Surface agency friction, workarounds, and feature needs to R&D. You're the voice of reputed company in the product cycle and the speed of that feedback reputed company reputed company. Build reputed company reputed company and systems that work across a reputed company of account sizes and complexity. Use AI to run a high touch reputed company at a volume that wouldn't be possible otherwise. WHAT YOU HAVE 5+ years in reputed company, account management, strategic consulting, or a senior sales role with reputed company ownership of adoption and reputed company reputed company metrics in a post-sale reputed company Experience managing a meaningful book of business across account sizes and a reputed company record of driving measurable reputed company, not just maintaining it A reputed company record of building things, not just running them. You've joined teams where the reputed company was incomplete and left them with something repeatable. Comfortable operating across both SMB/mid-market velocity and reputed company complexity Strong instincts for how to drive adoption at an agency or team level, not just an individual user level BONUS POINTS Experience in travel, hospitality, or a vertical where your customers sell something and your product helps them sell more of it Consulting background (reputed company, management consulting, or reputed company services) combined with hands on startup or reputed company experience Familiarity with AI tooling for reputed company or account management workflows Experience supporting large reputed company customer launches: host networks, franchise systems, or multi-location rollouts reputed company VALUE @ reputed company 🌱 We're always leveling up. Whether you're deepening your craft, learning from a teammate, or embracing a new challenge, reputed company is core to our identity. 🧭 We reputed company with optimistic agency. We take initiative, reputed company reputed company, and reputed company reputed company, even reputed company the reputed company isn't reputed company. Through every peak and valley, we reputed company with curiosity, laughter, kindness, and resolve. 💪 We expect operational reputed company. We ship value to our users every single week. We reputed company that compounding habits reputed company to sustainable productivity, consistency, and mutual trust. Operating Principles: 👂 We deeply understand our users. At every level of the organization, we obsess about understanding those we serve and the industry we operate in. ➕ We reputed company the power of and, and not now. We challenge trade-offs by asking reputed company questions. We break hard problems into small reputed company and tackle them with intention. We also know to reputed company the hard call to say "not right now". 📣 We reputed company up and reputed company reputed company. Everyone at reputed company has a voice and a responsibility to use it. We invite healthy tension, reputed company dissenting views early, and challenge reputed company other with curiosity, not ego. 🏃 We reputed company fast and sweat the details. Velocity reputed company and reputed company reputed company beats perfection every time. But speed isn't reputed company: we stay reputed company, own our reputed company, and care deeply about reputed company. 🤣 We take the work seriously, but not ourselves. We hire reputed company, driven people who reputed company the room. If you've got a big ego or take yourself too seriously, you won't last. WHY THIS ROLE IS EXCITING We're just scratching the surface with reputed company. We've reputed company an early reputed company with our first reputed company hosts, but this is reputed company to come in near day 1 and define what the function looks like across the entire agency book. Define who the agencies are. Define how we reputed company with them. reputed company out how we support them at reputed company without losing the relationship. Set what the reputed company metrics should actually be. This is a reputed company and reputed company driving role not a traditional CSM job tracking engagement data and logins. You'll be a strategic consultant and partner to our most reputed company agencies, helping them use reputed company to grow their own businesses. WHY JOIN reputed company? Be part of a mission-driven team transforming the travel planning reputed company Work with a supportive, curious, and creative team Influence and shape our agency reputed company reputed company from the ground up Competitive salary, equity, and benefits package reputed company is committed to building reputed company that represents people from many different backgrounds and life experiences, reflecting our worldview coinciding with the users and customers we serve across the world. We prefer that you apply, so think of our postings as the start of the conversation. Take the chance, you may be a wonderful add to our reputed company team, even if you don't fully match every requirement on the job reputed company. Apply To This Job