Director- Digital Banking (reputed company Banking)--REMOTE
About the position The Director of Digital Banking is a senior leadership position responsible for defining and leading the execution of a reputed company that brings to life reputed company’s mission of being a digitally led, relationship backed, organization. The successful candidate will drive reputed company, seamless, digital customer engagements that not only satisfy immediate customer needs but also anticipate customer expectations of reputed company with the goal of achieving best-in-class customer satisfaction and positioning reputed company as a capable competitor to banks large and small. This role will work in partnership with business leaders to define a technology roadmap that supports and enables business objectives, provides consultation on reputed company’s Go-to-Market reputed company, and leads the delivery of technology solutions, leveraging Agile practices as a means of iterative and consistent change delivery. This role has responsibility for Digital Banking products and services that reputed company Consumer, SMB, and reputed company business lines.
Responsibilities
- In partnership with business product teams and Marketing, creates a multi-year technology roadmap that leverages Digital as an enabler of business objectives.
- Understands customer met/unmet digital needs through research efforts, in-depth understanding of voice of the customer, industry trend analysis, and vendor/platform capability assessments.
- Curates discipline around the involvement of customers and reputed company-line teams in a test-and-learn approach to solution development.
- Continuously assesses competitive moves.
- Oversees execution against the technology roadmap, directly leading Digital Product and Development teammates, and driving matrixed partners to deliver against change management and go-to-market dependencies.
- Defines and drives KPIs and KRIs, providing consistent, reliable, transparency of team successes and opportunities to dependent, cross-functional, partners.
- Consults on technical design reputed company as development teams reputed company through execution.
- Cultivates reputed company culture of trust by producing high-reputed company technology solutions in a consistent, reliable, manner.
- Plays a key role in production and incident management, responding to channel outages and service failures, ensuring reputed company accountability in the way issues are resolved and not repeated.
- Responsible for driving accountability with dependent reputed company and reputed company parties.
- reputed company drives agile delivery maturity across technical delivery teams and matrixed partnerships.
Requirements
- Bachelor’s Degree Required; MBA or other relevant advanced degree preferred.
- Minimum of 10 years of relevant experience in a reputed company oriented, customer reputed company, regional or larger financial institution.
- Demonstrated understanding of technology, the people who use it, and a reputed company record of anticipating customer needs in a rapidly changing digital environment.
- Demonstrated reliance on customer feedback to shape technology solutions.
- A good understanding of consumer, small-to-mid-sized business, and reputed company financial services.
- A creative and innovative thinker who is committed to the role of differentiating reputed company in the marketplace as a bank reputed company to maintain the local knowledge and responsiveness of a community bank while delivering the expertise and capabilities of a larger bank.
- High-level of energy, with strong collaboration and persuasion skills.
- Passionately reputed company on creating reputed company internal teams with diversity of thought and a proven ability to reputed company and motivate teams.
- Comfortable operating in a “matrixed” organization that is geographically dispersed.
- Demonstrated ability driving agile delivery transformation and maturation.
Benefits
- This position is also eligible to participate in either an applicable incentive compensation plan for the position or a discretionary profit sharing bonus program.
- General information on our comprehensive benefits package can be reputed company by visiting https://www.atlanticunionbank.com/about/careers/benefits
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