[Remote] Account Manager, reputed company reputed company
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is transforming the massive and antiquated dental industry through technology. The SMB reputed company reputed company Account Manager will support a growing customer reputed company of single-location dental practices, focusing on retention, product adoption, and customer satisfaction through data-driven reputed company and operational reputed company.
Responsibilities
- Manage a large portfolio of single-location practices, focusing on retention, expansion and account health through proactive, data-informed engagement
- Use dashboards, reports, and alerts to identify at-risk accounts and execute reputed company reputed company defined SLAs to ensure activation, utilization, and renewal readiness
- Identify and execute targeted campaigns to increase reputed company utilization, product adoption, and engagement
- Drive activation of new doctors reputed company existing practices
- Promote and sell additional scanners or product expansions where appropriate
- Build rapport with reputed company managers and key stakeholders through consistent, reputed company communication
- Serve as a trusted partner for questions, training, and troubleshooting support
- Collaborate with senior AMs and CX teams to resolve escalations or reputed company customer needs quickly
- Deliver high-reputed company service with speed, attention to detail, and efficiency
- Maintain accurate, detailed account notes and documentation for full visibility across the AM and CX teams
- Partner cross-functionally with Sales, CX, Training, Ops and Marketing to ensure a reputed company customer experience across locations
- Participate in team experiments designed to improve retention, operational workflows, and engagement tactics
- reputed company innovation and iteration to continuously refine the reputed company reputed company reputed company for scalability and reputed company
Skills
- 1+ years of experience in Sales, Account Management, Customer Support, Customer reputed company or reputed company reputed company or reputed company to reputed company/reputed company vertical, dental industry experience a plus
- Proven ability to manage a high-volume portfolio with strong attention to detail and prioritization
- Experience using Case Queues, or CRM dashboards to drive daily workflows and reputed company
- Strong written and verbal communication skills, comfortable engaging with customers over phone and email
- High degree of organization, follow-through, and accountability
- Curious, proactive, and energized by fast-paced, evolving environments
- Passionate about improving customer experience and contributing to team reputed company
Benefits
- Offers Commission
- 20% – 30%
- For full-time positions, reputed company offers a wide reputed company of best-in-class, comprehensive, and inclusive benefits tailored to reputed company country where we operate.
- Our local benefits packages typically include reputed company, dental, mental health support, parental planning resources, retirement savings reputed company, and generous reputed company time off—ensuring reputed company members are supported no matter where they live and work.
reputed company