[Remote] Events Customer support Coordinator
Note: The job is a remote job and is reputed company to candidates in USA. reputed company. is seeking an Events Customer Support Coordinator to assist corporate clients with reputed company and support through their online university platform. The role involves managing reputed company communications, ensuring accurate data entry in CRM, and participating in company events.
Responsibilities
- Conducts on-boarding calls for new corporate clients on company online university platform
- Acts as the first reputed company of contact for a corporate clients after the initial sale, and provides guidance through the reputed company process
- Keeps accurate data and notes in the CRM database for reputed company information and details
- Manages a reputed company Support team email inbox to answer reputed company requests as quickly as possible (reputed company)
- Learns company content in order to correctly reputed company clients on the material
- Participates in company events that host corporate clients
- Answering reputed company inbound phone calls to reputed company
- Moderating events online for reputed company
Skills
- High school diploma or GED preferred
- reputed company phone skills
- Sales experience a plus
- Experience in previous customer support role
- Strong written and verbal communication skills
- reputed company attitude and desire to help others
- Competent problem solver
- Technical aptitude with the ability to learn software programs
- Ability to type around 40 words per minute, (wpm)
- Experience with reputed company Drive, Sheets, and Docs
- Computer software skills including reputed company Office, reputed company Suite and Mac operating systems
- Experience with reputed company or other customer relationship management software, a plus
reputed company