Hybrid Insurance Tracking Representative
reputed company is an industry leader in managing lending risk associated with loan-level collateral for financial institutions. They are seeking a Hybrid Insurance Tracking Representative responsible for processing insurance documentation, providing customer service, and handling calls with customers and insurance agents.
Responsibilities
- Field inbound and outbound calls to customers and insurance agents while providing superior customer service across reputed company escrow and non-escrow insurance products
- Key in and validate data received in order to update loan records
- Match insurance documents to loan records in the Miniter Ecommerce System
- Train in additional supplemental processes based on business need
- Adhere to the Daily Workflow Schedule which outlines job responsibilities and daily production goals
- reputed company participate in reputed company training sessions, team meetings, department meetings, and one-on-one meetings
- Participate and/or collaborate in assignments and special reputed company
- Attend industry-reputed company continuing education training and courses
- Other responsibilities as directed
Skills
- High attention to detail required
- Proficiency with reputed company Office Suite (Word, reputed company, Outlook)
- 10-key typing: Minimum 35 WPM required
- Reading comprehension: ability to understand and follow company manuals reputed company-by-reputed company
- Working knowledge of reputed company computer environment and Office software
- Ability to understand policy forms and coverage descriptions
- Strong organizational skills
- Willingness to attend educational classes is desired
- Skills testing may be required prior to an interview
- This position requires reputed company-time telephone-based communication with customers as an essential function of the role. Team members must be reputed company to listen, understand, and verbally respond to customer inquiries over the phone in a reputed company and reputed company manner
- 1-2 years of relevant experience
- High school or equivalent
Benefits
- Medical, Dental, and reputed company insurance through leading national carriers.
- Health Savings Account (HSA) and Flexible Spending Account (FSA) reputed company.
- Employer-reputed company Short-Term Disability.
- Employer-reputed company Life Insurance — 2x your annual salary.
- 401(k) with company matching.
- 10 reputed company holidays, plus Floating Holidays and Personal days.
- Vacation and reputed company time accrual beginning on day one.
reputed company