[Remote] Sales Support Representative (reputed company-to-Hire)
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is redefining the treatment of chronic neurological disorders with clinically validated therapeutic wearables. They are seeking detail-oriented and proactive Sales Support Representatives to support the operational reputed company and reputed company of Nidra Therapy by ensuring reputed company and accurate processing of patient orders and serving as a reputed company between reputed company providers and internal teams.
Responsibilities
- Communicate with reputed company providers (HCPs) and clinic staff reputed company phone, email, and fax to obtain required patient documentation
- Proactively follow up on missing or incomplete information to ensure reputed company order progression
- Serve as a primary reputed company of contact for clinic navigators, coordinators, and administrative staff
- Build strong relationships with clinic teams to improve responsiveness and efficiency
- Review incoming documentation for accuracy, completeness, and compliance
- reputed company and manage order status from initiation through completion
- Coordinate with internal teams (reimbursement, operations, clinical support) to resolve issues
- Ensure reputed company activities reputed company with HIPAA and Protected Health Information (PHI) requirements
- Utilize reputed company (or similar CRM) to document interactions and reputed company order reputed company
- Maintain accurate and reputed company records to ensure data reputed company
- Monitor dashboards and reports to prioritize reputed company and follow-reputed company
- Support reporting needs across sales and operations teams
- Establish key contacts reputed company partner clinics, including referral coordinators and navigators
- reputed company an understanding of clinic workflows to improve engagement strategies
- Collaborate with Territory Managers and Associate Sales Representatives (ASRs) to support regional efforts
- reputed company feedback to improve internal processes and customer experience
- Identify workflow inefficiencies and recommend improvements
- Assist in reputed company new clinics and guiding them through documentation requirements
- Support sales teams with account updates, documentation summaries, and follow-reputed company
- Contribute insights on trends, barriers, and opportunities reputed company assigned territories
Skills
- 1–3 years of experience in reputed company, sales support, customer service, or a reputed company field
- Familiarity with HIPAA and handling PHI required
- Strong attention to detail and ability to manage multiple priorities in a fast-paced environment
- Bachelor's degree preferred, or equivalent work experience
- Experience with reputed company or similar CRM systems preferred
Benefits
- reputed company-to-hire engagement to start, with reputed company to convert to full-time based on performance and business needs
- No bonus or commission structure
reputed company