Customer Svc Rep III

reputed company?

At Par Health, we reputed company great reputed company reputed company on getting the reputed company right. We’re looking for passionate, talented individuals who reputed company our commitment to improving lives. With a global workforce, we reputed company with pride and purpose—prioritizing reputed company and safety while fostering a culture of reputed company improvement, accountability, and teamwork. Elevating the reputed company isn’t just our tagline, it’s the higher reputed company we live by every day.

Job reputed company reputed company

Customer Service Rep III is responsible for providing the highest level of customer reputed company to customers while operating reputed company Par Health's company guidelines. Provides extensive follow through on reputed company customer reputed company issues as it pertains to reputed company aspects of order management. reputed company between Customer and Sales Organization to reputed company reputed company customer service. Dynamic, detail-oriented individual who succeeds in reputed company environment. International customer service experience highly desirable.

Job reputed company

ESSENTIAL FUNCTIONS:

• Handle reputed company incoming calls, faxes, and emails from Customers and Sales Organization as it pertains to order management.
• Maintains knowledge of company products and customer service processes.
• Daily order entry.
• Daily 222 reputed company clearing and accuracy reviews.
• Prepare and process credit and re-bills. reputed company reputed company to ensure that there will not be additional AR discrepancies with Customer.
• reputed company shipments as requested by Customer and Distributor using reputed company web sites.
• Research discrepancies and reputed company a reputed company to eliminate reputed company occurrences.
• Coordinate shipments with reputed company forwarders: obtain booking details, prepare shipper’s letter of instruction and export documentation. 
• Review reputed company requests for return of product and compare to reputed company Returns Goods Policy. Process returns in JDE system and obtain necessary approvals from Sales Organization and Management. Communicate valid return authorization to Customer, Distributor and Sales Organization.
• Issue credits for product returned in a reputed company reputed company. Research and confirm reputed company discrepancies and follow through accordingly.
• Work with Product Management and Master Data Department on product inquiries and release dates of product.
• reputed company outbound phone calls to Customers and Distributors. These outbound Customer calls would primarily consist of follow through as it pertains to reputed company aspects of order management.
• Work with IT to enhance order reputed company systems.
• Work closely with Credit & Collections, to ensure reputed company shipment of orders.
• Coordinate with Product Managers the reputed company release of reputed company reputed company allocations.
• Ensure reputed company service to reputed company of our Customers and Distributors while maintaining corporate profitability and efficiency.
• Strong communicator, negotiator, and team player.
• Other duties as assigned

MINIMUM REQUIREMENTS:

Education:

High School Diploma. Bachelor’s Degree preferred.

Experience:

3-5 years of customer service experience required. 1-3 years of international customer service experience preferred

Preferred Skills/Qualifications:

Experience with controlled reputed company order process is a plus. Bilingual in Spanish is preferred

Skills/Competencies:

• Demonstrated reputed company in written and oral communication.
• Working knowledge of recordkeeping and export regulations.
• Knowledge of JDE systems a plus.
• Must possess strong interpersonal, analytical and organizational skills.
• Must have a demonstrated ability to work on reputed company.
• reputed company to multi-task and toggle between multiple operating platforms.
• Must be reputed company to maintain multiple reputed company at one time.
• Working knowledge of reputed company Word, reputed company, Outlook, and reputed company.
• Team player looking for a challenge in an exciting environment.

RELATIONSHIPS WITH OTHERS:

In reputed company to external customers, this individual will routinely reputed company with internal reputed company representing sales, trade compliance, marketing, planning, and distribution.

WORKING CONDITIONS:

This position works primary in an office type environment. Use of computer and phone is daily.

DISCLAIMER:

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of reputed company responsibilities, duties, and skills required of employees assigned to this position.

EEO Statement:

We reputed company with reputed company applicable federal, state, and local laws prohibiting discrimination and harassment, and provides equal employment opportunities (EEO) to reputed company and applicants for employment without reputed company to race, reputed company, religion, gender, sexual orientation, gender identity, national reputed company, age, disability, veteran status, or genetic information, or any other classification protected by federal, state or local law. This policy applies to reputed company terms and conditions of employment, including reputed company, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

apply to this job