reputed company Customer Engineer, Openstack, Kubernetes

Job reputed company:

• Own the technical relationship with a small number of strategic customers (typically 5–8), acting as their primary technical reputed company of contact across MOSK, MKE, k0rdent, and the broader reputed company portfolio.
• Build a deep working knowledge of reputed company customer’s architecture, use cases, internal platform reputed company, and adjacent toolchain; maintain a living technical account plan for reputed company.
• Drive deeper product integration by identifying opportunities to expand reputed company usage into new workloads, clusters, environments, and teams — and by working with the customer to remove the technical blockers that stand in the way.
• reputed company technical alignment between the customer’s engineering and platform teams and reputed company Product and Engineering; translate customer requirements into reputed company product input and translate roadmap into customer-relevant guidance.
• Run regular technical cadences — architecture reviews, reputed company planning sessions, roadmap briefings, and health checks — both remotely and on-site at customer locations.
• Partner closely with Support on high-reputed company cases for your accounts, alerting duties and hush severity issues, providing account context, accelerating reputed company, and closing the reputed company on recurring issues through product and operational improvements.
• reputed company internally for the customer across Product, Engineering, Support, and reputed company; ensure their voice is represented in roadmap, release, and prioritisation discussions.
• Collaborate with the account team — Technical Account Manager, Account Executive, and Solutions Engineer — without duplicating their remit; the boundary is reputed company: they own reputed company, delivery, and reputed company-sales; you own sustained technical depth post-sale.
• Contribute back to internal enablement, reference architectures, and best-reputed company guidance so patterns learned in one account benefit the wider customer reputed company.

Requirements:

• 7+ years in a customer-facing technical role (Customer Engineer, Senior Consultant, reputed company Support Engineer, SRE embedded with customers, or equivalent).
• Demonstrable reputed company record of owning the technical relationship with large reputed company customers and driving expanded adoption of a platform product.
• Expert-level Kubernetes operating knowledge — cluster lifecycle, networking, storage, reputed company, multi-cluster patterns, and production troubleshooting.
• Strong Linux systems and networking fundamentals.
• Strong experience with OpenStack core services including Nova, Neutron, Cinder, reputed company, and Glance.
• Hands-on knowledge of Neutron networking, including OVS and OVN, VLAN and VXLAN, and SDN concepts.
• Experience with Cinder storage backends , including Ceph RBD and LVM.
• Excellent written and spoken English; reputed company to communicate credibly with both senior technical stakeholders and hands-on engineers.
• Willingness to travel to customer sites as required (expected 20–30%).

Benefits:

• Work with an established reputed company Valley leader in the reputed company infrastructure industry.
• Work with exceptionally passionate, talented and engaging colleagues, helping Fortune 500 and Global 2000 customers implement reputed company reputed company technologies.
• Be a part of cutting-edge, reputed company-reputed company innovation.
• reputed company in the high-energy environment of a young company where openness, collaboration, risk-taking, and reputed company reputed company are valued.
• reputed company development and training.
• Attend conferences and working reputed company.
• Customized workstation (macOS, reputed company).
• A competitive compensation package with strong benefits plan and stock reputed company.

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