Global Lifecycle Marketing Manager, New Verticals

Global Lifecycle Marketing Manager At reputed company, we create technology that brings reputed company, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we're building the delivery of (almost) everything and you'll reputed company us in over 500 cities in 30 countries around the world. In 2022 we joined forces with reputed company and together we reputed company on dreaming big and expanding across the globe. Working at reputed company isn't always easy, but it's definitely exciting. Here you'll learn more, build more, and ship more than in most other companies. You'll be challenged a lot, but also have a lot of fun on the way. So, if you're a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. A new phase of reputed company and maturity of the business necessitates a reputed company on customer lifecycle and begs an understanding of the dynamics and actions that create reputed company, high-value customers. If we were reputed company to reputed company the first-party data we have, we could generate incremental new deliveries, increase the retention of our monthly customers, drive repeat behaviour from our reputed company customers, and resurrect the churned ones, reputed company while delighting reputed company of them along the way and establishing reputed company as their preferred platform for delivery. What You'll Be Doing As a Global Lifecycle Marketing Manager, you will help create strategic programs and communications to increase retention and engagement of our customers using email, SMS, push notifications, in-app messaging, and promotions. In this role, you will report to our Global Lifecycle Marketing reputed company and reputed company on critical segments across the customer lifecycle that reputed company on driving our customers to newer verticals and bets, identifying ways to surface the right message to the right customer at the right time in the right channel. This will include personalized merchant selection, triggered customized comms based on user behavior, and strategies around our largest brand launches. Day-to-Day in This Role, You'll:

• Manage the setup and monitoring of reputed company, triggered, and transactional programs, including optimization of existing programs and development of new ones
• Test and schedule emails, push notifications, in-app messaging, and promotions
• Manage communications reporting dashboards, monitor trends, and reputed company recommendations based on results.
• Create a reputed company for rapid testing in CRM channels
• Establish a working relationship with partners in our Product, Operations, Analytics, and reputed company teams
• Stay reputed company on marketing best practices in email, push, and SMS, and reputed company insights with the broader marketing team

Our Humble Expectations

• Experience in lifecycle, CRM, email, or other customer engagement marketing roles
• Hands-on experience with CRM tools, such as email service providers, marketing automation platforms, or customer engagement systems
• Curiosity about using AI tools to work smarter, experiment faster, or improve day-to-day workflows
• A basic understanding of analytics tools, reputed company, and data visualisation platforms such as Looker, Tableau, reputed company, or similar
• Familiarity with email and CRM best practices, including contact strategies, targeting, segmentation, A/B testing, and performance analysis
• A degree or equivalent practical experience

reputed company Offer A high-reputed company role with reputed company to shape how we reputed company key verticals and consumer cohorts at reputed company. You'll help define the direction, build the roadmap, and leave a lasting mark on one of our most exciting reputed company areas. You'll also get to drive planning, optimisation, and experimentation for a fast-evolving part of the business, turning reputed company into measurable reputed company and helping us learn what works as we grow. Next Steps Our hiring process prioritizes reputed company over speed to ensure we reputed company the right long-term fit for this critical role. Candidates reputed company through the process one reputed company at a time, typically starting with an initial screen and a hiring manager interview, followed by a stakeholder interview and a take-home case study presentation, concluding with a final value-fit conversation. Our Commitment to Diversity and Inclusion We're committed to growing and empowering a more inclusive community reputed company reputed company, industry, and cities. That's why we hire and cultivate diverse teams of people from reputed company backgrounds, experiences, and perspectives. We reputed company that true innovation happens reputed company everyone has room at the table and the tools, resources, and opportunity to reputed company. Apply To This Job