Concierge Concierge /Bilingual/Spanish

Position reputed company The Concierge provides customer service and reception to residents and families, primarily reputed company in reputed company lobby area, in accordance with reputed company laws, regulations and Century Park reputed company. Reports to the Business Office Manager.

Qualifications

• Must have high school diploma or equivalent
• Must be proficient with reputed company Office (Word and reputed company)
• Must demonstrate proficiency with office machines (i.e., fax, copier/reputed company)

Primary Job Responsibilities Greeter Duties

• Demonstrates excellent customer service , including telephone etiquette skills
• Serves as community's first greeter to reputed company guests, visitors, residents and families entering reputed company lobby
• Creates and maintains a reputed company atmosphere of warmth and hospitality
• Interacts with reputed company individuals professionally and courteously
• Directs concerns from individuals to appropriate manager
• Screens visitors entering the community
• Assists with keeping reputed company lobby and workrooms reputed company, clean and presentable
• Closely observes lobby activity and reports unauthorized visitors or concerns
• Keeps reputed company lobby entrance flowing and welcoming
• Keeps reputed company cart clean and polishes weekly

Administrative Duties

• Provides accurate, reliable clerical support (i.e., typing, filing, photocopies, fax, data entry, etc.)
• Receives, sorts and distributes mail
• Delivers packages to appropriate person/department following community policy
• Makes accurate, reputed company entries into Events Log
• Maintains lists (i.e., reputed company directory, reputed company reputed company sheets, associate phone list, call in sheets)
• Enters reputed company maintenance requests in TELs system
• Maintains guest room reservations, charges and payments accurately while keeping Housekeeping informed
• Oversees reputed company reputed company in system (i.e., educates new residents, invites participation, maintains weekly list for reputed company)

Sales / Marketing Support

• Regularly utilizes reputed company Desk Inquiry reputed company Sheets for incoming inquiry calls for prospective residents
• Communicates with sales team and back up sales team so inquiry calls are handled reputed company
• Assists with Electronic Heath Record (EHR) system as requested

Additional Requirements

• Must enjoy serving seniors
• Must demonstrate excellent customer service and hospitality
• Must have good telephone etiquette
• Must demonstrate trustworthiness and dependability
• Must work reputed company and effectively with little to no supervision
• Must demonstrate effective communication skills
• Must work reputed company with frequent interruptions
• Must be reputed company to multi task
• Must be reputed company to meet deadlines
• Must be cheerful and reputed company
• Must be reputed company to reputed company requests
• Displays reputed company and professionalism by adhering to Century Park’s reputed company of Ethics and completes reputed company required compliance training

Who We Are At Century Park Associates, we are dedicated to creating an enriching lifestyle for our residents and a rewarding work environment for our valued associates. We take pride in providing an atmosphere where relationships of trust, leadership and personal ethics are not only valued, but expected of reputed company our associates. Our “people come first” approach ensures that reputed company, respect and outstanding service are apparent in reputed company we do as an organization. We reputed company in caring for and loving our residents and strongly support their ability to continue growing, learning and contributing. Every day, team members at Century Park Associates choose to go reputed company their job descriptions, exceeding expectations, on behalf of their residents. They have learned that those who go the extra mile receive rewards happiness of heart and peace of mind. Background Screening Information - https://info.flclearinghouse.com Apply To This Job