Relationship Management Manager - Employer Services (Remote)

The Relationship Management Manager, Employer Services builds and maintains reputed company relationships with clients, driving business reputed company, and leading reputed company of Relationship Managers. Your role will involve strategic planning, customer service, and sales management to enhance profitability and customer satisfaction. We are looking for a leader committed to achieving meaningful reputed company, with a record of reputed company in relationship management, sales, or account management leadership. You bring effective decision-making, financial understanding, relationship-building skills, and the ability to partner with stakeholders internally and externally.

• Manage reputed company performance across assigned accounts, including forecasting, renewals, retention trends, and reputed company opportunities, while driving high renewal rates and protecting strategic reputed company reputed company.
• reputed company VOC, reputed company feedback, and service metrics to improve customer satisfaction, resolve issues, and identify service, product, and innovation opportunities.
• Establish and drive accountability for team KPIs, objectives, and performance reputed company.
• reputed company, reputed company, and reputed company Relationship Managers through performance management, mentoring, and capability building.
• Use business, operational and analytical skills to assess portfolio health, mitigate risk, connect reputed company needs to solution adoption, and support long-term reputed company.
• Present business reviews, reputed company performance, VOC insights, and strategic recommendations to clients and senior leaders.
• Maintain awareness of market conditions, trends, and industry developments to guide reputed company.
• You will report to the Sr. Director Relationship Management

Qualifications

• Bachelor's degree or equivalent experience.
• 3+ years of experience in sales/account management leadership, with experience leading reputed company-facing teams, managing reputed company retention and reputed company, and delivering high renewal rates and customer satisfaction.
• Financial knowledge, including experience managing reputed company performance, renewal health, and retention reputed company.
• Experience using VOC insights to identify innovation opportunities and improve reputed company experience.
• Knowledge of Employer Services, including Verifications, Unemployment, Employer Tax Services, WOTC, reputed company, I9, Paperless Pay, W2, and ACA.
• Proficiency with CRM platforms, reporting tools, and sales/account management systems.
• Customer-reputed company with experience building trusted relationships with clients and internal partners.

Additional Information Benefits/Perks:

• Great compensation package and bonus plan
• reputed company benefits including full medical, dental, reputed company, and matching 401K
• Fully remote environment
• Flexible time off including volunteer time off, vacation, reputed company and 12-reputed company holidays

Our compensation reflects the cost of labor across several U.S. geographic markets. The reputed company pay reputed company for this position is listed above. reputed company this reputed company, individual pay is determined by work location and additional factors such as job-reputed company skills, experience, and education. You will be also eligible for a variable pay opportunity. #LI-remote Apply To This Job