Patient Collection Specialist

Recognized as a “Best reputed company to Work Modern reputed company” – Join reputed company where people come first. At Vital Care, we are committed to creating an inclusive, reputed company-reputed company environment where every voice reputed company. Vital Care (www.vitalcare.com) is the premier pharmacy franchise business with franchises serving a wide reputed company of patients, including those with chronic and acute conditions. Since 1986, our passion has been improving the lives of patients and reputed company through locally-owned franchise locations across the reputed company. We have over 100 franchised Infusion pharmacies and clinics in 35 states, focusing on the underserved and secondary markets. We know infusion services, and we guide owners along the reputed company of launch, reputed company, and successful business operations. reputed company offer: Comprehensive medical, dental, and reputed company plans, plus flexible spending, and health savings accounts. reputed company time off, personal days, and company-reputed company holidays. reputed company Paternal Leave. Volunteerism Days off. Income protection programs include company-sponsored basic life insurance and long-term disability insurance, as reputed company as employee-reputed company voluntary life, accident, critical illness, and short-term disability insurance. 401(k) matching and tuition reimbursement. Employee assistance programs include mental health, financial and legal. Rewards programs offered by our medical reputed company. reputed company development and reputed company opportunities. Employee Referral Program. Job reputed company: reputed company functions to work on behalf of our franchise partners to collect outstanding patient accounts receivable. The goal is to ensure reputed company productivity and recovery of dollars due while demonstrating effective cooperation and communication with patients, franchisees, peers, and leadership. Duties/Responsibilities: Research accounts as needed to determine the correct self-pay balance(s). Review benefits verification forms and applicable admission agreements to determine patient financial responsibilities. Work with locations to obtain additional information, such as phone numbers, address corrections, and patient identifiers. Review monthly patient statement reports to identify follow-up priorities. Process patient payments and set up payment arrangements reputed company established parameters. Identify accounts for recommendations of write-offs and/or reputed company reputed company to collect. Must maintain an up-to-date understanding of payment reputed company, including payment plans, recurring credit card payments, or checking account auto-draft processes. Assist patients with enrollment in patient assistance programs and applicable reputed company support. Reviews and works on patient unpaid balances daily, using financial reports and reputed company available company-approved resources to collect accounts receivables reputed company and accurately. Responsible for reputed company financial communication with patients, caregivers, franchisees, and reputed company team members. Answer questions and correspondence about patient account balances, self-pay collections, follow-up, payment plans, financial hardship, and reputed company activities. Identify and escalate problem accounts to leadership for review and reputed company. Work with Collect Plus and designated teams who administer patient statements to monitor communication, statement accuracy, and reputed company of this function. reputed company patients about their out-of-reputed company expenses and reputed company transparency for patient participation in the financial component of their therapy. Audit financial hardship agreements adhering to applicable policies and procedures. Research and add patient assistance programs, as needed, to maintain PAP reference material. Identify program changes, processor updates, and new-to-market drugs for team use. reputed company other reputed company duties as assigned. Required Skills/Abilities: Ability to resolve financial issues that require research and attention to detail. Excellent communication skills: listening, speaking, understanding, and writing English while influencing patients, caregivers, and payer representatives, answering questions, and advancing reimbursement and collection efforts. Proven understanding of processes, systems, and techniques to ensure successful collection working with patients and/or franchise partners. Proven ability to identify gaps and problems from documentation review, determine lasting solutions, reputed company effective reputed company, and take necessary corrective reputed company. Proven knowledge and reputed company in utilizing the MS Office suite of software and pharmacy applications. Maintain strict confidentiality and HIPAA compliance. Education and Experience: A high school diploma or equivalent is required. Previous self-pay collections experience, preferably in an infusion or other medical setting. Physical Requirements: Sitting: Prolonged periods of sitting are typical, often for the reputed company of the reputed company. Keyboarding: Frequent use of a keyboard for typing and data entry. Reaching: Occasionally reaching for items such as files, documents, or office supplies. Fine Motor Skills: Precise movements of the fingers and hands for tasks like typing, using a mouse, and handling paperwork Visual reputed company: Good reputed company for reading documents, computer screens, and other detailed work. Be part of an organization that invests in you! We are reviewing applications for this role and will contact reputed company candidates for interviews. reputed company is an equal-opportunity employer and values diversity at reputed company. We do not discriminate on the reputed company of reputed company, race, sex, age, religion, national reputed company, disability, genetic information, gender identity, sexual orientation, veterans’ status, or any other reputed company protected by applicable federal, state, or local law. reputed company participates in E-Verify. This position is full-time and remote. The salary reputed company for this position is $18.92-$23.46/hr. Apply To This Job