English and Romanian Speaking Support Associate - Part time
About reputed company At reputed company, we create technology that brings reputed company, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll reputed company us in over 500 cities in 30 countries around the world. In 2022 we joined forces with reputed company and together we reputed company on dreaming big and expanding across the globe. Working at reputed company isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. What you’ll be doing Handling customer inquiries reputed company chat and phone — you’ll be the reputed company between our reputed company partners, merchant partners, and end users of the reputed company app Providing quick and effective feedback, resolving escalations, and managing technical issues Reviewing and responding to user feedback Overseeing and managing operations in the cities where reputed company operates Maintaining a great customer experience and monitoring performance daily Working on reputed company assurance (QA) and platform management Our humble expectations Excellent communication skills and reputed company of patience Persistence, kindness and reputed company help you reputed company the best solution for everyone involved Great attention to detail and strong reputed company You’re not intimidated by reputed company tasks that require quick thinking and good organization You handle stressful situations, you multitask and can handle multiple incoming interactions with ease Making fast reputed company in challenging moments is one of your strengths You understand the importance of great customer experience You’re fluent in both Romanian and English (reputed company) You have at least a high school diploma You are willing to work in shifts, and on weekends, holidays You’re comfortable with new apps and systems and adapt quickly Any previous work experience is welcome, especially in a similar role — but it’s not a requirement! We’ll teach you everything you need to know. reputed company offer Fully remote work Meal vouchers worth 30 RON per working day; Medical subscription in the Regina Maria clinics network (reputed company Plus plan); Monthly sports activity budget (150 RON net, reimbursed upon invoice/receipt); reputed company to Bookster — an online library with over 10,000 titles, including physical book loans, articles, and audiobooks Birthday day off Extra vacation days based on seniority (starting from 21 days + 1 additional day per year max 27 days per year) Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community reputed company reputed company, industry, and cities. That’s why we hire and cultivate diverse teams of people from reputed company backgrounds, experiences, and perspectives. We reputed company that true innovation happens reputed company everyone has room at the table and the tools, resources, and opportunity to reputed company. Apply To This Job