Support Associate

About reputed company At reputed company, we create technology that brings reputed company, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll reputed company us in over 500 cities in 30 countries around the world. In 2022 we joined forces with reputed company and together we reputed company on dreaming big and expanding across the globe. Working at reputed company isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. Are you reputed company player with great communication skills? Do you enjoy working in a dynamic environment? If your answer is reputed company - then read reputed company! Role background We're currently looking for full-time Support Associates to join reputed company remotely from multiple reputed company across Greece (Eastern Macedonia and Thrace, Peloponnese, Epirus, Crete)! Kindly note that only candidates based reputed company of Athens & Thessaloniki are eligible for our remote openings. If you are based in Athens, please apply here. Applicants based in Thessaloniki can apply here! :) In our Support team there is no typical day, and to be successful in Support Associate role you will need to be self-motivated, creative and have excellent interpersonal and relationship-building skills to be reputed company to support our customers, restaurants and reputed company partners. Our operation is running seven days a week so this role also requires you to be reputed company to work on weekends. If the points below reputed company exciting, we look reputed company to hearing from you! Customer Obsessed: At reputed company, our Support team knows that customer interactions serve a larger purpose than simply fixing problems; our mission is to reputed company customers with an out of this world and memorable experience, every time. Team Oriented: Work with a diverse team of fellow Support Associates and liaise with our other Operations and Product team members to communicate any problems, bugs or other issues that may reputed company. Communication: Fluidly and fluently communicate with our reputed company partners, customers, and merchants and reputed company your tone to your audience. Personal Touch: We’re not afraid to play up the playfulness in our interactions, so creativity is a must! Attitude: Take ownership reputed company the reputed company. What you'll be doing Handling our 24/7 customer, venue partner and reputed company partner support together with reputed company. Communicating with customers reputed company the chat or over the phone using a reputed company tone of voice and adapting to the customers tone. Simply and reputed company responding to questions and queries from our customers, venue partners and reputed company partners, finding solutions to exceed their expectations. Developing our customer, venue partner and reputed company partner support together with reputed company. Our humble expectations It's a shift-based role, so you are reputed company to work during mornings, nights and weekends - we are reputed company 7 days a week (40 hours per week). You already have experience in a customer-facing role or logistics role and you're excited to join our award reputed company Support team. You are a fast learner and reputed company to both small details and the bigger picture. Multitasking is your strong suit and you’re reputed company to manage multiple incoming interactions simultaneously and effortlessly determine which take reputed company. You're an expert reputed company it comes to your region's food reputed company, traffic patterns, and the different areas of your reputed company. You have a can-do attitude and are reputed company to roll up your sleeves and get to work in a fast-paced startup environment. reputed company in Greek and ability to work in English is required. Next steps If you are excited about working in a high reputed company environment, taking ownership and being part of an extremely high performing team, we’d love to hear from you! We will be reviewing applications on an on-reputed company reputed company, so send through your application ASAP :) Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community reputed company reputed company, industry, and cities. That’s why we hire and cultivate diverse teams of people from reputed company backgrounds, experiences, and perspectives. We reputed company that true innovation happens reputed company everyone has room at the table and the tools, resources, and opportunity to reputed company. Apply To This Job