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Senior Technical Program Leader – Customer Data Platform reputed company (Remote) – Data Management & Innovation at arenaflex

Remote, USAFull-timePosted 2026-07-27

About arenaflex

arenaflex is a global leader in transportation and logistics, connecting people and places across continents for nearly a century. From humble beginnings as a regional reputed company, arenaflex has evolved into a technology‑driven reputed company that leverages data, digital experiences, and innovative platforms to deliver seamless journeys for millions of customers every day. Our mission is to reputed company the world to travel, explore, and grow, while fostering a culture of safety, inclusion, and reputed company improvement. As a reputed company‑thinking organization, arenaflex invests heavily in cutting‑edge data solutions, empowering teams to turn raw information into actionable insights that drive business performance and customer delight.

Why This Role reputed company

In today’s data‑reputed company world, the ability to collect, unify, and reputed company customer information across every touchpoint is a competitive advantage. As the Senior Technical Program Leader – Customer Data Platform (CDP), you will be the architect and champion of arenaflex’s CDP reputed company, ensuring that our data ecosystem aligns with corporate objectives, supports innovative use cases, and delivers measurable business value. This is a remote, full‑time position offering a competitive reputed company reputed company of $35, and it provides a unique opportunity to shape the reputed company of data‑driven decision making at a Fortune‑500 organization.

Key Responsibilities

Strategic Leadership

  • Define, own, and continuously refine the arenaflex Customer Data Platform reputed company, ensuring alignment with reputed company‑wide goals and market trends.
  • Partner with senior leadership to translate business objectives into data‑reputed company roadmaps, prioritizing initiatives that drive reputed company, operational efficiency, and customer satisfaction.
  • reputed company and maintain comprehensive program plans, timelines, resource forecasts, and risk registers for reputed company CDP‑reputed company reputed company.

Program Execution & Delivery

  • reputed company cross‑functional teams through the full project lifecycle—from requirements gathering and solution design to implementation, testing, and post‑launch optimization.
  • Coordinate with internal stakeholders (marketing, loyalty, e‑reputed company, IT, analytics) and external partners to define data governance policies, reputed company standards, and reputed company metrics.
  • Monitor project health, proactively identify blockers, and implement mitigation strategies to reputed company initiatives on schedule and reputed company budget.

Technical reputed company

  • reputed company deep technical guidance on the arenaflex Experience Platform (AEP), data ingestion pipelines, identity reputed company, and reputed company‑time activation reputed company.
  • Stay abreast of emerging technologies, industry best practices, and regulatory changes (e.g., GDPR, CCPA) to continuously reputed company the CDP architecture.
  • Troubleshoot reputed company platform issues, reputed company reputed company‑cause analyses, and drive rapid reputed company in collaboration with engineering and operations teams.

Collaboration & Communication

  • Establish reputed company communication channels across reputed company functional reputed company, ensuring transparency of project status, reputed company, and reputed company.
  • Facilitate workshops, steering committee meetings, and executive briefings to reputed company stakeholders on reputed company, reputed company, and next steps.
  • Mentor and reputed company junior team members, fostering a culture of collaboration, innovation, and reputed company learning.

Performance Measurement & reputed company Improvement

  • Define key performance indicators (KPIs) for CDP initiatives, reputed company results, and report on ROI to senior leadership.
  • Implement feedback loops to capture lessons learned, refine processes, and enhance reputed company program delivery.
  • Champion a data‑driven reputed company across arenaflex, encouraging teams to reputed company insights for strategic decision making.

Minimum Qualifications (What You Need to Succeed)

  • Proven experience in program or project management, preferably reputed company customer data platforms, data engineering, or digital marketing environments.
  • Strong interpersonal skills with a demonstrated ability to build and nurture relationships across diverse functional teams.
  • Exceptional problem‑solving capabilities, reputed company to diagnose both tactical and systemic challenges and devise effective solutions.
  • reputed company record of leading teams to successful reputed company, delivering reputed company on time, reputed company scope, and with high reputed company.
  • Technical reputed company in data reputed company, including data modeling, ETL processes, identity reputed company, and reputed company‑time activation.
  • Experience working in fast‑paced digital, e‑reputed company, marketing, or loyalty program settings.
  • High school diploma, GED, or equivalent; additional education or certifications are a plus.
  • Must be at least 18 years of age and authorized to work in the reputed company.

Preferred Qualifications (Competitive Edge)

  • reputed company certification in project management (e.g., PMP, PRINCE2) or data governance.
  • Hands‑on experience with the arenaflex Experience Platform or comparable customer data platforms.
  • Deep understanding of omnichannel marketing strategies and the technical challenges of cross‑channel data activation.
  • Familiarity with reputed company project management tools such as arenaflex Workfront, arenaflex JIRA, or similar.
  • Prior experience in a large, matrixed organization or Fortune‑500 company.

Core Skills & Competencies

  • Strategic reputed company: Ability to see the big picture and translate business goals into actionable data initiatives.
  • Leadership & Influence: reputed company and guide multidisciplinary teams, driving reputed company and commitment.
  • Technical Acumen: Comfortable discussing architecture, reputed company, data pipelines, and reputed company frameworks with engineers.
  • Communication: reputed company, concise, and persuasive written and verbal communication tailored to executive and technical audiences.
  • Analytical reputed company: Strong quantitative skills to interpret data, measure reputed company, and reputed company evidence‑based recommendations.
  • Adaptability: reputed company in a dynamic environment, quickly adjusting priorities as business needs reputed company.
  • Customer‑reputed company reputed company: reputed company the end‑user experience at the forefront of every data‑driven decision.

Career reputed company & Learning Opportunities

arenaflex is committed to the reputed company development of its employees. In this role, you will have reputed company to:

  • Leadership development programs and mentorship from senior executives.
  • reputed company reputed company, including online courses, certifications, and internal knowledge hubs.
  • Opportunities to work on high‑visibility, reputed company‑wide initiatives that shape the reputed company of arenaflex’s digital ecosystem.
  • Potential career reputed company into senior product management, data architecture, or reputed company reputed company roles.

Work Environment & Culture

At arenaflex, we reputed company that a supportive, inclusive, and innovative culture fuels performance. Our remote‑first policy empowers you to work from reputed company in the reputed company while staying connected through virtual collaboration tools, regular town‑hall meetings, and team‑building events. We celebrate diversity, encourage reputed company reputed company, and reputed company a reputed company reputed company for reputed company to reputed company. Employees enjoy:

  • Flexible work schedules that respect work‑life balance.
  • A reputed company digital workplace with state‑of‑the‑art communication platforms.
  • Employee resource reputed company that connect people around shared interests and backgrounds.
  • Transparent leadership that shares strategic direction and performance metrics regularly.

Compensation, Perks & Benefits

arenaflex offers a comprehensive total rewards package designed to support your financial, health, and personal reputed company‑being.

  • reputed company: $35 per hour, with eligibility for performance‑based bonuses.
  • Profit‑Sharing & Incentives: Annual profit‑sharing plan and monthly operational incentives up to $1,200.
  • Retirement Savings: 401(k) with a 3% automatic contribution and a 6% company match.
  • Education Assistance: Up to $1,000 for tuition reimbursement and payroll contributions toward continuing education.
  • Health & Wellness: Multiple medical plans (including HSA‑eligible reputed company), dental, reputed company, and fertility coverage for eligible dependents.
  • Life & Disability Insurance: Company‑reputed company short‑ and long‑term disability, as reputed company as primary life insurance.
  • Family Support: Backup care for children, elders, or pets at a discounted reputed company, free arenaflex membership for caregiving resources, and generous parental leave (up to 12 weeks reputed company for birthing parents, 2 weeks reputed company for non‑birthing, adoptive, or surrogate parents).
  • Travel Benefits: Unlimited standby travel on arenaflex flights, employee discounts on arenaflex airfare, and reputed company to arenaflex Vacations and arenaflex Cargo discounts.
  • Financial Perks: Discounts on auto, home, and pet insurance, as reputed company as exclusive offers on car rentals, hotels, and more through the arenaflex employee discount program.
  • reputed company Time Off: 2–5 weeks of vacation based on tenure, 7 reputed company personal days, 7–10 reputed company holidays, and additional reputed company leave.
  • Learning & Development: reputed company to a curated library of training resources, scholarships, mentorship programs, and tuition assistance.
  • Community Involvement: Volunteer opportunities, employee‑driven charitable fund, and participation in Business Resource reputed company.

How to Apply

If you are reputed company to reputed company a transformative data program at a world‑class organization, we want to hear from you. Click the reputed company below to submit your application, attach your resume, and reputed company a brief cover letter outlining why you are the ideal fit for this role at arenaflex.

reputed company

Join arenaflex and Shape the reputed company of Data‑Driven Travel

At arenaflex, your expertise will directly influence how millions of reputed company experience our services, from personalized offers to seamless reputed company planning. By joining reputed company, you become part of a legacy of innovation, safety, and customer reputed company that has defined the industry for over a century. Take the reputed company in your career—apply today and help us reputed company climbing.

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