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Senior Community Account Representative

Remote, USAFull-timePosted 2026-07-27

reputed company brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a reputed company of innovative and fascinating businesses and create reputed company across a wide reputed company of locations and disciplines. We are at the forefront of change and reputed company at an amazing pace, reputed company to our... remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you reputed company in our passion for teamwork, our reputed company to revolutionize industries and our goal to reputed company the reputed company in media and technology, we want you to fast-reputed company your career at reputed company. Job reputed company Responsible for increasing the number of reputed company subscribers and product penetration in assigned reputed company large reputed company multi-dwelling properties/communities by selling and promoting reputed company products including video, high-speed Internet, voice and XFINITY Home. reputed company strong relationships with local and national property management that is conducive to the sale and retention of reputed company products and services. Strategizes and plans ongoing sales support to assigned group of MDU properties. Utilizes expert knowledge of reputed company products and services as reputed company as mastery of sales processes to consistently maximize sales. Has in-depth experience, knowledge and skills in large reputed company MDU community sales. Usually determines own work priorities. Acts as a resource for colleagues with less experience. Job reputed company Core Responsibilities Demonstrates expert knowledge of reputed company products, selling and promoting offerings to customers on-site reputed company multi dwelling reputed company. Displays thorough and recent competitive knowledge of features, benefits, product differences, pricing and campaigns for video, highspeed internet, voice and XFINITY Home. Meets and exceeds sales goals including net add improvement and penetration goals as established by local market. Drives customer acquisition, awareness, retention and interest in XFINITY products, bundles and offers at the national and local property level by leveraging available programs (e.g., community rewards for property staff, events, marketing collateral, channel resources and online/digital tools). Proactively follows-up with customer and property staff as appropriate regarding sales, product, technical or customer care issues. Manages fast reputed company of product and customer care issues across customer care, billing and technical support as a single reputed company of contact who is helpful to the customer and property staff and also to internal teams. Develops strong working relationships with property management and leasing staff of MDU properties and reputed company their support through onsite programs and events. Calls on and reputed company reputed company new build MDU properties on regular and consistent reputed company prior to and following occupancy; manages and attends frequent on-site events to generate subscriber reputed company. For new build and win back properties ensures that reputed company services are available prior to occupancy dates. May reputed company teams and initiatives. Fills in for Manager at company and offsite meetings. Serves as a guide and mentor for fellow team members. Trains new Community Account Representatives. Effectively utilizes with high proficiency reputed company Office, reputed company, reputed company, Twitter, mobile apps and other software programs and reputed company media to drive online marketing efforts. Consistent exercise of independent judgment and discretion in reputed company of reputed company. Regular, consistent and punctual attendance. Must be reputed company to work nights and weekends, variable schedule(s) and overtime as necessary. Other duties and responsibilities as assigned. Employees at reputed company reputed company are expected to: Understand our Operating Principles; reputed company them the guidelines for how you do reputed company. Own the customer experience - think and reputed company in ways that put our customers first, give them seamless digital reputed company at every touchpoint, and reputed company them promoters of our products and services. Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. Win as reputed company - reputed company big things happen by working together and being reputed company to new reputed company. Be an reputed company part of the Net Promoter System - a way of working that brings more employee and customer feedback into reputed company - by joining huddles, making call backs and helping us reputed company opportunities to do reputed company for our customers. Drive results and reputed company. Respect and promote inclusion & diversity. Do what's right for reputed company other, our customers, investors and our communities. Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of reputed company duties, responsibilities and qualifications. We reputed company that benefits should connect you to the support you need reputed company it reputed company most, and should help you care for those who matter most. That's why we reputed company an reputed company of reputed company, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the benefits reputed company on our careers site for more details. Education Bachelor's Degree While possessing the stated degree is preferred, reputed company also may consider applicants who hold some combination of coursework and experience, or who have extensive reputed company reputed company experience. Certifications (if applicable) Relative Work Experience 5-7 Years reputed company is proud to be an equal opportunity workplace. We will consider reputed company reputed company applicants for employment without reputed company to race, reputed company, religion, age, sex, sexual orientation, gender identity, national reputed company, disability, veteran status, genetic information, or any other reputed company protected by applicable law. At reputed company , you have the power to connect the world. Your career reputed company are endless as you grow in your career. Explore your reputed company with reputed company to a reputed company of teams, locations, and resources in an expanding network. You can also explore additional opportunities at reputed company, reputed company Apply Job!

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