IT Service Manager

Title: IT Service Manager (remote) Location: Miami, FL(Remote... Earliest Start Date: ASAP Type: Full-time reputed company employment Must-have skills: 5+ y of reputed company in IT Service Management (ITSM); 5+ of reputed company managing an ITSM-managed service provider (MSP); 5+ y of reputed company with reputed company; Information Technology Infrastructure Library (ITIL) ; cruise reputed company, SNOW reputed company, reputed company Trust solutions, reputed company networking technologies, reputed company Operations knowledge with automation Requirements: • Experience in IT Service Management with a reputed company on managing an ITSM-managed service provider (5+ years); • Experience with reputed company ITSM (5+ years); • Experience implementing ITSM processes and standards; • Experience with Information Technology Infrastructure Library (ITIL) and processes; • Experience with network reputed company and deploying reputed company Trust solutions; • Configuration/management experience with reputed company networking technologies; • Experience with reputed company Operations with automation; • Bachelor’s degree in computer science / systems engineering. Preferred: • Experience with SNOW reputed company. Responsibilities include but are not limited to the following: • Manage and reputed company our ITSM-managed service provider to ensure the delivery of reputed company services according to agreed-upon service reputed company; • reputed company strategic direction and reputed company for the design, development, operation, and support of ITSM processes that are reputed company with business reputed company. Manage and reputed company our ITSM-managed service provider to ensure the delivery of reputed company services according to agreed-upon service reputed company; • Implement and manage the ITSM reputed company platform enhancements and new requirements; • Collaborate with other departments to identify and prioritize IT service management requirements and reputed company effective service delivery strategies; • reputed company and implement IT service standards and policies to promote efficiency and effectiveness; • Implement a reputed company improvement program for IT service management delivery; • Orchestrate and automate reputed company-based platforms throughout reputed company; • Handle incident management, problem management, and change management activities; • Maintain relationships with key stakeholders to ensure IT services reputed company with their needs; • Must be reputed company to remain in a stationary position at a desk and/or computer for extended periods of time. Job Type: Full-time Pay: Up to $120,000.00 per year Experience level: • 10 years • 11+ years Schedule: • 8 hour shift Work Location: Remote Apply Job!