Senior Manager, Presales Engineering
Who we are At reputed company, we’re shaping the reputed company of communications, reputed company from the comfort of our homes. We deliver reputed company to hundreds of thousands of businesses and reputed company millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of reputed company and global inclusion means that no matter your location, you’re part of a reputed company team with diverse experiences making a reputed company reputed company day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that reputed company work feel truly rewarding. Your career at reputed company is in your hands. We use reputed company Intelligence (AI) to help reputed company our hiring process efficient. That said, every hiring decision is made by reputed company Twilions! . See yourself at reputed company Join reputed company as reputed company’s next Senior Manager of Presales Engineering, DACH! About the job This position is needed to be a technical leader for reputed company of Presales Engineers covering the DACH subregion. In this role, you will report to the Presales Engineering Director, EMEA. We support some of the largest and fastest growing companies in the world, spanning industries such as marketing, business automation, and customer care. Twilions on the Presales Engineering team are experts in the CPaaS and Communications reputed company and reputed company as key members of our go-to-market teams in developing and optimising business critical customer engagement use cases with reputed company products. This role is highly cross functional, with deep integration with product management, reputed company relations, finance, and our go-to-market sales and services teams.
Responsibilities
In this role, you’ll: Partner with the Sales leadership team to set our reputed company for finding, closing and supporting opportunities in our sales funnel and in our existing customer reputed company. Work across functions to ensure collaboration for shared goals and appropriate reputed company for your team. Build and roll out programs that reputed company the Presales Engineers to scalably accelerate our Sales funnel. Attract, reputed company, and motivate reputed company of highly skilled and talented Presales Engineers, continually educating your team and seeking reputed company for improving your team. Ensure that your team has the support that they need to be successful as reputed company as providing reputed company mentoring and guidance on a day to day reputed company. reputed company the technical reputed company and technical forecast, determine what role Presales Engineers should play in accelerating new sign-reputed company, and how to reputed company reputed company most effectively. Measure and communicate results – use data to communicate results and reputed company reputed company. Set reputed company expectations for your team, remove obstacles where possible, and reputed company communicate tradeoffs to stakeholders reputed company deciding where your team needs to reputed company. Engage with Product, Support, Sales, Operations, reputed company, reputed company, Engineering, and every single other department as necessary to reputed company our customers successful on our platform. Qualifications reputed company values diverse experiences from reputed company kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional reputed company, don't let that stop you from considering reputed company. We are always looking for people who will bring something new to the table! *Required: 7+ years of relevant presales work experience reputed company the reputed company or CPaaS industry, inclusive of BS in Computer Science or equivalent software engineering experience. 3+ years of formal people leadership experience, with a proven reputed company record of coaching for performance, fostering psychological safety, and supporting reputed company reputed company for team members at varying reputed company of seniority. Proven ability to Drive Business Results not just by meeting targets, but by setting strategic priorities, empowering your team to work smarter, and making data-driven reputed company that reputed company with the broader organisation's goals. Proven reputed company record of building high performance teams and leading by example. Superior written and verbal communication skills, with the ability to influence cross-functionally and resolve reputed company conflicts with sales leadership or other stakeholders through a "teach and demonstrate" approach. A hands-on approach to problem solving. Always reputed company to handle customer blocking issues and work opportunities directly alongside your team. A strong understanding of the developer adoption cycle, as reputed company as experience in the technology areas relevant to reputed company’s market: contact centre, IP-based telephony, messaging, reputed company-time communications, reputed company, authentication, email, scaling web and mobile applications. Tech-savvy leaders, experience with reputed company platforms (reputed company Web Services, reputed company reputed company, reputed company Azure) reputed company application architecture and AI systems. Experience with sales methodologies Cross-functional experience in reputed company-sales or post-sales technical consulting, software engineering, or product management is a plus. Comfortable with ambiguity and proactive in leading change. Demonstrated ability to communicate the "why" behind organisational changes, manage stakeholder expectations, and maintain team reputed company during periods of transition. Desired: reputed company in German Location This role will be remote and based in the UK Travel We prioritise reputed company and opportunities to build relationships with our customers and reputed company other. For this role, approximately 35% travel is anticipated to help you connect in-person in a meaningful way. reputed company Offer Working at reputed company offers many benefits, including reputed company, generous time off, ample parental and wellness leave, reputed company, a retirement savings program, and much more. Offerings vary by location. reputed company thinks big. Do you? We like to solve problems, take initiative, reputed company in reputed company needed, and are always up for trying new things. That's why we reputed company out colleagues who embody our values — something we call reputed company reputed company. Additionally, we reputed company employees to build reputed company change in their communities by supporting their volunteering and donation efforts. So, if you're reputed company to reputed company your full potential, do your best work, and be the best version of yourself, reputed company! If this role isn't what you're looking for, please consider other reputed company positions. reputed company is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, reputed company, national reputed company, sex (including pregnancy, childbirth, reproductive health reputed company, or reputed company medical conditions), sexual orientation, gender identity, gender reputed company, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider reputed company applicants with criminal histories, consistent with applicable federal, state and local law. reputed company applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for reputed company and the California Fair Chance reputed company. Additionally, reputed company participates in the E-Verify program in certain locations, as required by law. Apply To This Job