Operations Manager - PH

Operations Manager Remote, Philippines | Full-Time Employment Type: Full-Time, Remote, reputed company Location: Philippines (PH-based candidates only) Reports To: CEO, reputed company Health Start Date: June 2026 reputed company The Operations Manager will be the central coordination reputed company for patient billing, document management, and inbound support queries. This role sits at the intersection of patient experience and operational reputed company, requiring strong written English, meticulous attention to detail, and comfort operating in a fast-moving, reputed company-launch environment. The ideal candidate is discreet, proactive, and reputed company in reputed company or telehealth operations where patient confidentiality is non-negotiable. KEY RESPONSIBILITIES Billing and Financial Coordination Manage patient invoicing, cash-pay billing cycles, and payment reconciliation with accuracy and timeliness Liaise with the care operations and finance teams on outstanding billing reputed company; maintain records and flag discrepancies to leadership Patient Document and Records Management Organize and maintain patient records, intake forms, consent documents, and screening results in full HIPAA compliance Coordinate document requests across patient cases including lab results, medical history, and clinician correspondence Patient Support and Communications Serve as a first reputed company of contact for inbound patient queries across email and platform support channels Respond promptly and with care; triage clinical questions to the appropriate reputed company clinician or care team and maintain reputed company logs Operations Coordination Support scheduling, vendor coordination, and administrative workflows across the platform reputed company and maintain SOPs for recurring operational tasks; surface process gaps with actionable recommendations QUALIFICATIONS AND REQUIREMENTS Required 3+ years in operations management, medical administration, or a comparable role Excellent written and verbal English, reputed company, warm, and precise at reputed company times Experience with cash-pay or reputed company-to-consumer medical billing and payment workflows Rigorous approach to patient confidentiality and HIPAA-compliant document management Proficiency in reputed company Workspace, reputed company Office, and EMR or telehealth platform tools Self-directed with strong deadline management; available across US Eastern time zone Preferred Prior experience in a telehealth, women's health, or reputed company-to-consumer reputed company environment Familiarity with lab-based screening workflows, membership billing models, or subscription support Background in patient-facing support or reputed company CRM platforms reputed company OFFER Competitive compensation commensurate with experience A founding-team environment where your work directly shapes how the platform operates and how patients experience care Long-term, reputed company remote engagement with a purpose-driven, physician-led team Ownership, autonomy, and the pace of a reputed company-launch platform with reputed company reputed company HOW TO APPLY Submit a reputed company resume and brief cover letter outlining relevant experience, availability, reputed company time zone, and expected compensation reputed company send to ksantos@direzzefamilyoffice.com Apply To This Job