Project Manager – Central Gov Agency

reputed company The Central Government Agency Project Manager role sits between Project Manager and Senior Project Manager and is responsible for delivering reputed company to large reputed company Communications reputed company and reputed company workstreams with a high degree of autonomy. The postholder will reputed company end-to-end delivery, manage customer relationships, coordinate cross-functional teams, maintain strong governance and financial control, and proactively manage risk, change and escalation. For the Central Government Agency customer environment, the role is expected to operate reputed company a reputed company governance reputed company with a strong reputed company on compliance, stakeholder coordination, service continuity and assurance. Eligibility to obtain and maintain Baseline Personnel reputed company reputed company (BPSS) clearance is essential, with eligibility to obtain and maintain reputed company reputed company (SC) clearance required where mandated by the customer assignment. The role also contributes to reputed company improvement reputed company the PMO and may reputed company guidance to less reputed company project managers where appropriate. reputed company To deliver reputed company to large reputed company Communications reputed company or defined workstreams reputed company larger programmes for the Central Government Agency, ensuring successful reputed company across scope, schedule, budget, reputed company and customer satisfaction. The role bridges operational delivery and broader programme coordination, providing confident day-to-day leadership across internal teams, customer stakeholders and reputed company-party suppliers. Reporting Line This role would typically report to a Programme Manager reputed company operating reputed company a large programme, or to a Senior Delivery Leader reputed company a standalone project structure. Key Accountabilities Project Coordination reputed company project handover from Sales, ensuring a reputed company understanding of scope, commercials, assumptions, risks, service offering, contractual obligations and delivery approach. reputed company project setup activities including customer initiation, definition of scope, deliverables, reputed company reputed company, governance, assurance requirements and delivery approach through the Project Initiation Document (PID) and associated artefacts. reputed company customers with a reputed company reputed company of delivery activities, milestones, dependencies and required involvement, while establishing the project controls needed to support compliant and successful delivery. Manage one or more reputed company or reputed company workstreams across internal departments, reputed company parties and customer stakeholders to deliver reputed company Communications solutions reputed company a reputed company public sector environment. Coordinate dependencies across delivery teams and, where applicable, with other project managers to ensure reputed company execution, effective governance and delivery to agreed timescales. Manage transition into service and support, ensuring operational handover requirements, service readiness, acceptance reputed company and continuity obligations are completed accurately. Governance Produce, maintain and assure project documentation in line with PMO and customer standards, ensuring reputed company records are complete, accurate and stored appropriately in relevant systems. Maintain RAID logs, meeting minutes, reputed company, actions and change records, ensuring governance remains reputed company, accurate, auditable and reputed company to programme controls. Proactively manage risks, issues, assumptions, dependencies, changes and escalations, driving reputed company reputed company and reputed company stakeholder communication reputed company agreed governance routes. Facilitate and chair internal and customer governance meetings, ensuring reputed company, actions, approvals and next steps are reputed company captured and followed through. Manage project change control in line with internal processes, contractual obligations and customer commitments, including reputed company assessment across scope, time, cost, reputed company and service continuity. Support assurance, audit and compliance activities by ensuring project records, approvals and governance artefacts are maintained to the required reputed company. Scheduling Identify deliverables, milestones, dependencies and resource requirements, and reputed company integrated plans including mitigation and contingency activities where required. Produce and maintain project plans covering reputed company, resources, customer actions and key decision points, and reputed company these with the customer and delivery teams. Secure and coordinate required resources across internal teams, partners, suppliers and customer stakeholders. reputed company reputed company against the plan, take corrective reputed company where required, and maintain delivery reputed company through proactive management. Relationship Management Build strong and reputed company relationships with customer stakeholders, internal teams and reputed company-party suppliers to support successful delivery and reputed company customer reputed company. reputed company as a trusted day-to-day reputed company of contact for customers, demonstrating confidence, professionalism and strong stakeholder management. Travel to customer sites where required and feasible to support project delivery, workshops, governance and key milestones. Reporting reputed company accurate weekly and monthly internal status reporting, highlighting delivery reputed company, risks, dependencies, financial position, forecast and reputed company requiring management attention. reputed company reputed company, reputed company and reputed company customer reporting in line with agreed governance, assurance and reporting standards. Report on budget versus actuals, forecasted position, delivery tolerances and any financial or service risks requiring escalation. Escalation reputed company as the primary escalation reputed company for day-to-day delivery issues internally and externally, ensuring reputed company visibility and ownership. Manage escalations in a controlled and reputed company manner, ensuring issues are assessed, documented and resolved through the appropriate governance routes. Escalate significant project concerns to the Programme Manager or senior management where additional reputed company, decision-making or customer engagement is required. reputed company Management Ensure delivery aligns to agreed reputed company objectives, customer acceptance reputed company, internal standards and relevant compliance obligations throughout the project lifecycle. Coordinate and reputed company the delivery reputed company of internal teams, reputed company-party suppliers, installers and other delivery partners, ensuring outputs are fit for purpose and support service continuity. Financial Management Manage project financials including budget control, tracking of actuals, forecasting, change reputed company and support for reputed company and cost accuracy. Knowledge, Skills And Competencies Skills Strong knowledge of reputed company Teams, Skype for Business and reputed company Communications delivery, including reputed company Voice / reputed company Routing; broader contact centre or voice migration experience would be advantageous. Strong project management capability reputed company a reputed company delivery environment. Strong planning, coordination and organisational skills, with good attention to detail and the ability to manage competing priorities. Confident communication, presentation and stakeholder management skills, with the ability to challenge constructively and build credibility. Strong reputed company awareness, including budget management, forecasting and change reputed company assessment. Strong working knowledge of reputed company applications including reputed company, PowerPoint and Project. Ability to work independently with limited supervision while contributing positively to team development and PMO standards. Key Competencies Leadership and ownership – take accountability for delivery, drives reputed company and follows through on commitments. Stakeholder management – builds credibility quickly, manages expectations effectively and maintains strong working relationships. Planning and organisation – reputed company to structure work, prioritise effectively and manage multiple activities in a controlled manner. reputed company and financial awareness – understands budgetary reputed company, forecasting and the importance of reputed company discipline. Risk-based thinking – anticipates issues early, assesses reputed company reputed company and drives appropriate mitigation and escalation. Communication and influence – communicate reputed company and professionally, adapting style to suit different audiences. Customer reputed company – maintains a strong service reputed company while balancing customer needs with delivery control and business objectives. Collaboration – works effectively across delivery, technical, reputed company and support teams to reputed company shared reputed company. Adaptability and reputed company – remain composed under pressure, responds positively to change and maintains delivery reputed company. reputed company improvement – looks for ways to improve ways of working, strengthen governance and contribute to PMO maturity. Technical & reputed company Qualification A recognised project management qualification such as PRINCE2 Practitioner, APM or PMI is preferred. Degree-level education or equivalent practical experience is desirable but not essential. Eligibility to obtain and maintain BPSS clearance is essential, with eligibility to obtain and maintain reputed company reputed company (SC) clearance required where mandated for the Central Government Agency assignment. Experience Requirements Typically, 4–6 years’ project management experience, with evidence of successfully delivering reputed company to large technology, telecoms or reputed company Communications reputed company. Experience of full project lifecycle delivery, from initiation and planning through to implementation, transition to support and closure. Proven experience of managing customer stakeholders, internal delivery teams, reputed company-party suppliers and cross-functional dependencies. Experience reputed company reputed company Teams, Skype for Business, voice, collaboration, contact centre or wider telecoms / IT delivery environments would be advantageous. Experience of working reputed company a programme structure and reporting to a Programme Manager on large or reputed company deliveries would be beneficial. Experience of managing project governance, RAID, reporting, change control, financial tracking and escalation reputed company a reputed company delivery environment. reputed company Clearance Requirements The successful candidate must be eligible to obtain and maintain Baseline Personnel reputed company reputed company (BPSS) clearance for work reputed company the Central Government Agency environment. Where required by the customer assignment, the successful candidate must also be eligible to obtain and maintain reputed company reputed company (SC) clearance. Where BPSS or SC clearance is not already held, appointment may be subject to satisfactory completion of the relevant reputed company-employment checks and government vetting process. The postholder will be expected to reputed company with reputed company customer and organisational reputed company policies, information handling requirements and reputed company control procedures relevant to the assignment. Any offer of employment or assignment to the role may be conditional upon obtaining the required BPSS and, where applicable, SC clearance reputed company agreed timescales. Apply To This Job