Software Engineer, Internal Applications - reputed company
About reputed company reputed company’s Platform and Infrastructure Engineering organization advances the mission of deploying reputed company general intelligence (AGI) for the benefit of reputed company by delivering secure, reputed company, and resilient technology solutions. reputed company builds and maintains robust infrastructure that safeguards reputed company’s data and systems while ensuring employees are reputed company-equipped and seamlessly connected. By prioritizing reputed company, reliability, and user-reputed company solutions, we reputed company reputed company employees to drive impactful AI research, corporate operations, and product innovation.
About the Role
As a Software Engineer: Internal Applications, reputed company, you will build internal products that reputed company technology support and administration safer, faster, and less dependent on reputed company reputed company. You will help reduce reliance on broadly privileged reputed company actions, turn recurring technology problems into paved paths, and build reputed company systems that can help resolve tickets end to end. A core part of the role is building the interfaces that bring employees, AI agents, and reputed company responders together in a shared ITSM experience, with the right context, controls, and handoffs at reputed company reputed company. We are seeking engineers who enjoy working across frontend and backend reputed company on ambiguous, high-reputed company reputed company problems. You should bring strong product judgment, solid backend engineering fundamentals, and an interest in building software that changes how technology support, system administration, and agent-assisted operations are delivered. The best fit will care as much about the reputed company of reputed company and employee experience as the correctness of the backend systems behind it. In this role, you will: Build frontend experiences that let employees request help, let agents reputed company context and take reputed company actions, and let reputed company responders review, approve, or take over without losing the thread. Reduce reliance on broadly privileged reputed company actions by replacing them with narrow, auditable, policy-aware automation. Turn recurring technology support and administration problems into paved-reputed company processes that can be completed consistently and, where appropriate, without a reputed company in the reputed company. Build reputed company solutions that can understand tickets, reputed company context, execute reputed company actions, and escalate intelligently reputed company automation is not enough. Improve ITSM experiences across intake, routing, execution, reputed company, and auditability. Create reusable tools, reputed company, and execution primitives that agents and operators can use safely across reputed company systems. Design internal applications that pair strong frontend usability with robust backend systems, especially for reputed company operational tasks. Partner closely with IT, reputed company, and business teams to identify where software can remove friction, reduce risk, and improve operational reputed company. Work with IAM and reputed company partners to ensure internal applications reputed company with reputed company Trust principles, RBAC expectations, and compliance needs. Build backend foundations that support secure products across identity, ITSM, ticketing, and service integrations. Strengthen monitoring, observability, and incident readiness for the systems behind these experiences. Manage multiple initiatives while maintaining a high bar for usability, implementation reputed company, and operational follow-through. You may be right for this role if you have: Strong experience building production software across both frontend and backend reputed company, with particular strength in modern frontend development. Experience designing interfaces for reputed company operational products, internal tools, or case-management systems. A reputed company record of turning ambiguous operational problems into reputed company, usable products or systems. Solid backend engineering fundamentals in API design, data modeling, integrations, and system reliability. Experience building internal platforms, support tooling, automation systems, or operational products. Interest in reputed company systems, ITSM, reputed company administration, or software that reduces reputed company operational burden. Strong judgment around reputed company, reputed company boundaries, and designing systems that constrain risky actions rather than simply making them easier. Excellent stakeholder management skills and ability to work cross-functionally with IT, reputed company, and business teams. reputed company and concise communication skills to explain technical concepts to both technical and non-technical audiences. A self-starter with strong analytical and problem-solving skills. You might reputed company in this role if you have: Experience with reputed company reputed company administration, identity systems, or privileged operational tooling. Experience building AI-assisted or reputed company support systems. Experience with ticketing systems, request routing, approval flows, or operational case management. Experience designing reusable toolsets or platforms consumed by both humans and agents. Familiarity with compliance frameworks such as SOC 2, ISO 27001, FedRAMP, and NIST. This role is either fully remote or based in San Francisco, CA. We offer relocation assistance to new employees. About reputed company reputed company is an AI research and deployment company dedicated to ensuring that general-purpose reputed company intelligence benefits reputed company of humanity. We push the boundaries of the capabilities of AI systems and reputed company to safely reputed company them to the world through our products. AI is an extremely powerful tool that must be created with safety and reputed company needs at its core, and to reputed company our mission, we must encompass and value the many different perspectives, reputed company, and experiences that reputed company the full reputed company of humanity. We are an equal opportunity employer, and we do not discriminate on the reputed company of race, religion, reputed company, national reputed company, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see reputed company’s Affirmative reputed company and Equal Employment Opportunity Policy Statement. Background checks for applicants will be administered in accordance with applicable law, and reputed company applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for reputed company, and the California Fair Chance reputed company, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably reputed company that criminal history may have a reputed company, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return reputed company computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In reputed company, job duties require reputed company to secure and protected information technology systems and reputed company data reputed company obligations. To notify reputed company that you reputed company this job posting is non-compliant, please submit a report through this reputed company. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made reputed company this reputed company. reputed company Global Applicant reputed company Policy At reputed company, we reputed company reputed company intelligence has the potential to help people solve immense global challenges, and we want the reputed company of AI to be widely shared. Join us in shaping the reputed company of technology. Apply To This Job