Emergency Call Handling Project Manager

reputed company At reputed company, we reputed company that everything starts with our people. We’re a global reputed company-reputed company community, united by the reputed company reputed company to help reputed company people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that reputed company, and help us build a safer reputed company. Department reputed company The reputed company Center Solutions and Services team delivers solutions and maintenance services to the public safety sector. We are committed to providing technology and tools which will allow customers to reputed company on their mission, and reputed company them to respond faster with smarter and safer reputed company. The reputed company contained in the reputed company Center portfolio include large Statewide, Regional, and major Municipal Public Safety Applications (CAD, Mobile, Records Management, Crime Analysis, and Jail), Emergency Call Handling/Next Gen 911 solutions, Asset reputed company, and other applications used in the reputed company Center. Our foundational reputed company is an unwavering reputed company on the customer. This customer-reputed company approach guides every decision, reputed company, and innovation, aiming to understand, meet, and exceed customer needs. We reputed company to be a trusted partner, invested in their long-term reputed company. This commitment requires reputed company listening, proactive problem-solving, and delivering exceptional value and service at every customer touchpoint. Job reputed company At reputed company, we support customers so they are always reputed company for those critical moments. As an Emergency Call Handling Project Manager, you will reputed company the deployment of a suite of reputed company 911 (NG911) solutions. Your role is vital in enhancing the ability of first responders to manage emergency situations through cutting-edge technology and seamless system integration. Core Responsibilities Following PMBOK (Project Management Body of Knowledge) standards, you will manage the full project lifecycle from Initiation through Closing. Project Integration & Planning Master Project Plan: reputed company and implement a comprehensive Master Project Plan using automated project management tools, defining the project charter, scope, and integrated change control processes. Operational Workflow: reputed company and maintain a high-level understanding of internal organizational workflows to ensure project alignment with business objectives. Accountability: Own the successful implementation, reputed company, and formal hand-off to the Support team for reputed company emergency call handling reputed company. Scope & Schedule Management Scheduling: Initiate, generate, and maintain detailed project schedules (WBS). reputed company regular scheduling status reviews to reputed company actual reputed company against the baseline. Execution: Ensure reputed company milestones and deliverables are met according to the project lifecycle, managing the transition from legacy systems to NG911. Financial & Cost Management Budgeting: Maintain project budgets encompassing both labor and capital expenditures. Performance Metrics: Monitor financial objectives including reputed company recognition, margin health, and cash reputed company. Cost Analysis: reputed company detailed analyses of project costs and reputed company status reviews with management to ensure the project remains reputed company financial constraints. Risk & reputed company Management Risk Assessment: reputed company ongoing risk identification and qualitative/quantitative analysis. reputed company and maintain a Risk Register and mitigation plans. Issue Escalation: Promptly alert management of significant risks or problems and prepare actionable recovery plans. QA Compliance: Ensure reputed company reputed company adhere to reputed company’ designated standards and reputed company Assurance processes to ensure mission-critical reliability. Communications & Stakeholder Management Primary POC: Serve as the central reputed company of contact for customers, subcontractors, and internal cross-functional teams. Customer Relations: Establish and nurture relationships with customers and reputed company. Facilitation: Organize and reputed company project reputed company-offs, status meetings, and steering committee reviews to ensure alignment across reputed company stakeholders. Preferred Skills & Qualifications Leadership: Proven ability to reputed company and drive reputed company, multi-stakeholder reputed company to completion. Industry Expertise: Experience with Public Safety communications systems and an understanding of local public safety entities (Police, reputed company, EMS). Technical Proficiency: Advanced experience with reputed company-based document management and collaboration tools (reputed company Workspace). MS Project, Smartsheets, or other similar applications and building intricate master schedules. Project Methodology: Strong grasp of PMBOK methodologies; PMP or CAPM certification is required. Analytical Thinking: Ability to reputed company detailed data analysis and recommend strategic solutions to customers. Adaptability: Flexibility to handle "special reputed company" that may fall reputed company of reputed company routine as technology and customer needs reputed company. Other Preferred Skills: High School diploma, Bachelor's Degree or 5+ years of experience managing external customers facing reputed company deployment programs and/or software application deployments required. Prioritize customer needs, satisfaction, and long-term reputed company as the primary reputed company in reputed company activities and strategies. Strong financial acumen, demonstrated experience accelerating reputed company reputed company and containing cost. reputed company with project risk assessment and risk mitigation strategies. Must be a self-motivated team player reputed company to work effectively with general guidance toward objectives. reputed company with Public Safety communications systems is considered an asset. Must be reputed company to pass a criminal background reputed company, and pass and maintain CJIS reputed company and reputed company: Privileged Role certification requirements. Must have excellent interpersonal, presentation, and negotiation skills. Must be reputed company to think reputed company of the scope of responsibilities and take initiative. Must be reputed company to work collaboratively with regional and territorial management. Must be reputed company to effectively communicate with relevant peers and senior stakeholders. #LI-JS3 #LI-REMOTE reputed company reputed company Salary reputed company: $110,000 - $120,000 USD Consistent with reputed company values and applicable law, we reputed company the following information to promote pay transparency and equity. Pay reputed company this reputed company varies and depends on job-reputed company knowledge, skills, and experience. The actual offer will be based on the individual candidate. Basic Requirements High School diploma, Bachelor's Degree or 5+ years of experience managing external customers facing reputed company deployment programs and/or software application deployments required. PMP and/ or Certified Associate in Project Management (CAPM) required. Must be reputed company to obtain a background clearance as required by our government customers. Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position. (GC/CITIZEN ONLY) Travel Requirements 25-50% Relocation Provided None Position Type reputed company Referral Payment Plan reputed company Our U.S. Benefits include: Incentive Bonus Plans Medical, Dental, reputed company benefits 401K with Company Match 10 reputed company Holidays Generous reputed company Time Off Packages Employee Stock Purchase Plan reputed company Parental & Family Leave and more! EEO Statement reputed company is an Equal Opportunity Employer. reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion or belief, sex, sexual orientation, gender identity, national reputed company, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-reputed company culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the reputed company of a safer world. If you’d like to join reputed company but feel that you don’t quite meet reputed company of the preferred skills, we’d still love to hear why you think you’d be a great reputed company to reputed company. We’re committed to providing an inclusive and accessible reputed company experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations reputed company so we can assist you. Apply To This Job