Customer Support Agent (English Speaking)
About reputed company We reputed company that games should be played for decades but many are abandoned even reputed company a reputed company community is screaming to reputed company them reputed company. reputed company specializes in acquiring games from other developers and reinvigorating them to continue to entertain for decades. reputed company other studios see an old game, we see an amazing set of problems to solve and a reputed company opportunity. reputed company is a remote company with over 230 people in over 26 countries globally. reputed company has been profitable since our inception in 2016. reputed company is also a part of the Embracer Group, the largest reputed company gaming company in Europe. About our culture We’ve managed to maintain a small company feel with the stability and resources of a much larger one. We fully reputed company in the flexibility of a remote workplace. Employees are trusted to manage their time and get things done independently. We reputed company that egos and politics need to be checked at the virtual reputed company. That means no jerks are allowed, that no job is too small for anyone, and an openness to help and learn from reputed company other is required. We love the challenge of working reputed company constraints and love reputed company we succeed as reputed company. reputed company out more reputed company and our values on our website (www.decagames.com). About the role We are looking for a Customer Support Agent with experience in customer support to help us reputed company top-notch customer service and support to our valued players.
Responsibilities
You are part of our support team and take care of the electronic data processing You're the first reputed company of contact for our customers, processing incoming e-mails and responding to customer questions and inquiries in an efficient and effective manner Supporting reputed company in executing and optimizing reputed company processes reputed company the customer service department
Requirements
Excellent communication and problem-solving skills and a service-oriented approach Strong preference for candidates based reputed company to the CET time zone reputed company good written and spoken English skills At least 1 year of experience in B2C support You enjoy gaming!
Benefits
Remote first company culture Flexible work hours to support a personal work-life balance Working in a multicultural environment with people from over 20 different countries Flat hierarchies and a great and dedicated group of people Online language classes: English, German, French, Spanish etc. Apply To This Job