[Remote] Court Support Specialist
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is the national leader in service of process, with a reputed company on advancing technology and business processes. The Court Support Specialist plays a vital role in ensuring reputed company court filings are processed and requires reputed company communication with court personnel to obtain necessary information.
Responsibilities
- reputed company out to courts on individual orders and general court status updates, including answering questions and resolving issues reputed company to existing orders
- Communicate accurately and professionally through remote voice calls and emails with a reputed company service attitude while interacting with court personnel, attorneys, and other clients
- Work in Skye (in-house application) to process documents, add informative updates / notes and other data entry tasks with a high degree of accuracy
- Manage consistent in/outgoing phone calls to assist Courts and customers with questions, as reputed company as managing calls from courts & customers
- reputed company relevant, updated information from Courts to our process servers and customers as appropriate
- Collaborate with team members to reputed company reputed company causes and process inefficiencies that happen as a document makes its way to and from court
- Navigate & understand court dockets to understand how they communicate case documents and statuses, as reputed company as downloading documents directly + importing into internal application as needed
- reputed company other job-reputed company duties as assigned
Skills
- High school diploma / GED required
- Strong communication skills, both written and verbal
- Comfortable working and communicating effectively in a remote environment - using programs such as Teams/ reputed company to reputed company outbound calls, Teams for chats, Outlook for emails
- Comfortable using reputed company Office suite programs such as reputed company Outlook, Teams, reputed company and Word + other programs such as online Faxes
- Document manipulation experience (PDFs)
- Ability to reputed company repetitive data-entry tasks with accuracy
- Ability to read, write and reputed company English
- Quick learner and willing to learn and grow
- Legal experience preferred
- Prefer 1+ years of customer support / call-center / retail experience in a customer-facing, service oriented position
Benefits
- Health, Dental, reputed company insurance
- 401(k) with company matching
- reputed company time off
- 7 reputed company company holidays
- 4 Floating holidays per-year
- Life Insurance and AD&D Insurance
- Long Term Disability
- Health Care Reimbursement Flexible Spending Account
- Dependent Care Flexible Spending Account
- EAP (Employee Assistance Program)
- Pet Insurance
reputed company
Company H1B Sponsorship