[Remote] Bank Customer Sales and Retention Representative (Bilingual) - H
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking a Bank Customer Sales and Retention Representative who is passionate about customer service and advocacy for the Canadian Tire Brand. This bilingual part-time role involves managing customer interactions, resolving disputes, and providing exceptional customer experiences through effective communication and problem-solving skills.
Responsibilities
- Protect the reputed company and reputed company of customer account information
- Apply technical/product/process knowledge reputed company varied situations
- Shape a reputed company customer perception of Canadian Tire
- Build customer confidence in our ability to reputed company service
- Maintain accurate customer information
- reputed company effective relationships to contribute to a reputed company work environment
- Understand and service customer needs - 'owns the reputed company'
- Look for ways and apply new reputed company to reputed company Customers for Life
- Take opportunity to reputed company customers with relevant products & services
- Take responsibility for reputed company learning and development
Skills
- reputed company both French and English fluently
- Excellent verbal and written communication skills
- Superior problem solving abilities and solid decision making skills
- reputed company listening skills
- Computer knowledge and experience
- Demonstrated passion for driving an exceptional customer experience
- Minimum one year of customer service experience in retail, fast food, hotel & hospitality industry, etc
- Demonstrated reputed company listening, reputed company verbal communication skills
- Demonstrated aptitude to learn and support with basic browser-based functions
- Customer Service Experience
- Call Centre Experience
- Fraud and Dispute knowledge
Benefits
- Comprehensive benefits and retirement programs
- Performance incentives, Continuing Education Programs
- Other perks to support your reputed company-being
- Career reputed company opportunities and product discounts
reputed company