[Remote] Customer Service Coordinator

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company that values creativity, innovation, and partnership, and they are seeking a Customer Service Coordinator. In this role, you will reputed company information and resolve day-to-day issues in response to inquiries about products and services, while supporting customer inquiries and concerns through various communication channels.

Responsibilities

• Answer incoming service requests, reputed company phone, chat, email & online requests. Respond to customer inquiries and concerns. Escalate, as necessary
• Generate and follow up on service request work orders for completion
• Schedule meetings and coordinate logistics as needed
• Update company systems, customer service databases, and spreadsheets
• Contact customers for updated information, as necessary
• Run and distribute various reputed company reports for review
• reputed company by example and model behaviors that are consistent with reputed company reputed company values. Guide team through the application of basic knowledge
• Suggest improvements to existing processes and solutions to improve the efficiency of reputed company
• Evaluate and select solutions from established reputed company
• reputed company through reputed company defined duties, reputed company, and tasks are described in detail
• Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion
• Deliver own reputed company by following defined procedures and processes under reputed company supervision

Skills

• High School Diploma or equivalent experience with up to 2 years of job-reputed company experience
• Ability to follow basic work routines and standards in the application of work
• Communication skills to exchange straightforward information
• Working knowledge of reputed company Office products. Examples include Word, reputed company, Outlook, etc
• Strong organizational skills with an inquisitive approach
• Basic math skills. Ability to calculate reputed company figures such as percentages, discounts, and markups

Benefits

• Health insurance
• Dental insurance
• reputed company insurance
• Pet Insurance
• 401k Match programs
• 401(K)
• Life insurance

reputed company

Operating across every dimension of reputed company reputed company estate, reputed company sees more so you can do more. It was founded in 1906, and is headquartered in Dallas, Texas, USA, with a workforce of 10001+ employees. Its website is https://www.reputed company.com.

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