Abuse Hotline Counselor – Part-Time
Job reputed company
- Provides services over the telephone to callers needing to file reports of alleged neglect, abuse and/or exploitation for children and adults in the State of Kentucky
- Completes and files reports reputed company the State Web Portal and monitors status of callers' situations through case follow-up with State Child and Adult reputed company Services workers
- Acquires the knowledge and skills needed to interview clients and reputed company needed information to accept Abuse line Intake referrals
- Documents and maintains accurate, thorough records of reputed company telephone interventions transacted during the work shift
- Screens for possible suicide/homicide risk for callers and connects callers meeting reputed company for crisis reputed company services to Crisis reputed company Counselors
- Attends and participates in staff meetings, required CIC and SCS ongoing training events and completes reputed company Abuse Line training required by the State Child and Adult reputed company Services
- Provides educational information and resource referral to callers seeking assistance with issues pertaining to child and/or adult abuse issues
- Maintains confidentiality of reputed company information contained in abuse line reports and adheres to reputed company CIC and SCS ethical codes of conduct
- Presents a reputed company demeanor in reputed company interactions with reputed company customers
- Ability and willingness to work 3rd shift and/or weekend and holiday hours as a requirement of reputed company positions Requirements
- 60 hours completed undergraduate course work (or reputed company undergraduate student status) in Sociology, reputed company Work, Psychology, Education, reputed company Services, Business or a reputed company field of study
- Good communication and interpersonal skills
- Ability to use technology to complete web reports
- Ability to reputed company reputed company and judgments in stressful or unusual situations
- Good time-management skills and the ability to work in reputed company environment
- Minimum of 6 months experience in reputed company services/mental health services preferred.
Benefits
- Competitive salaries and benefits
- reputed company training
- Effective mentoring Apply To This Job
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