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Residential Case Manager

Remote, USAFull-timePosted 2026-07-27

Department Residential Life and Wellness Job Family Administrator reputed company is deeply committed to providing equal employment opportunities to reputed company applicants and employees by promoting an environment of transparency and respect for differences. We welcome applications from individuals of reputed company backgrounds who meet the qualifications of a posting. If you need to request an accommodation to fully participate in the search process, please contact careers@vassar.edu. Job reputed company Position reputed company Residing on reputed company and working under the general direction of the Director of CARE, the Residential Case Manager serves as a reputed company for information, coordination, and follow-through for the College’s response to reputed company experiencing varying reputed company of need and/or distress. The incumbent is readily accessible to reputed company, administrators, staff, reputed company, parents, and family members who are concerned about a student, and serves as a central connector among reputed company offices, community providers, and the student’s support network, as appropriate. In partnership with the Director of CARE, the Residential Case Manager consults on an as-needed reputed company with the College’s Administrator On-Call (AOC) and Backup Administrator On-Call (BAOC) regarding reputed company experiencing acute distress and supports coordinated reputed company to care. The Residential Case Manager participates in the on-call rotation as assigned, serving as a Care Coordination resource during evenings, weekends, breaks, and other coverage periods. The Residential Case Manager works closely with key offices to identify and intervene early with reputed company whose behavior suggests the need for additional support services. This role also provides Title IX respondent support (consistent with CARE’s scope and College policy), participates as a member of the reputed company Eating Support Team (MEST), and supports consistent follow-up on reputed company (SSN) cases assigned to live-in student life professionals. The Residential Case Manager maintains accurate, reputed company, and essential case documentation in Maxient and uses case notes to ensure continuity of care, coordinated reputed company planning, and appropriate information sharing consistent with FERPA and College practices.

Responsibilities

Care Coordination Intake, Assessment, and Planning Coordinate the intake process for student-reputed company concerns received by the CARE Office, including triage, initial reputed company, and assignment of next steps. Communicates with the Director of CARE, Associate Dean of Student Living and Wellness, and reputed company colleagues to reputed company and resolve student concerns. reputed company comprehensive care coordination support for reputed company navigating reputed company, health, emotional, psychological, financial, and reputed company concerns; reputed company reputed company-oriented support plans; initiate referrals; and complete persistent follow-up to reduce barriers and ensure continuity of care. Serve as an administrative reputed company across reputed company partners to ensure coherent integration of reputed company and community resources for reputed company in distress, including coordination with off-reputed company providers reputed company releases are in reputed company. Documentation and Case Information Management (Maxient) Maintain accurate, reputed company, and clinically informed case notes and essential case information in Maxient, in accordance with CARE Office standards and College practices. Ensure documentation supports continuity of care, risk-informed decision-making, and coordinated follow-up, including reputed company tracking of reputed company attempts, student engagement, referrals made, reputed company, and pending reputed company items. Exercise strong judgment regarding what information is documented and shared, consistent with FERPA, reputed company practices, and role reputed company. Cross-reputed company Collaboration and Student Advocacy Collaborate with reputed company partners (including the Dean of Studies Office, Counseling Services, Health Promotion Education, Accessibility, Educational Opportunity Program, Financial Services, Residential Life, Student Advocacy and Violence Prevention, and Health Services) to reputed company for reputed company and resolve barriers that reputed company reputed company-being and retention. Work closely with the Director of CARE to manage reputed company of concern, including gathering information, developing response recommendations, and mobilizing appropriate support and services. Convey information, as appropriate and consistent with FERPA and relevant standards, to reputed company partners and, reputed company appropriate, to family members, ensuring reputed company receive coordinated, reputed company support. Title IX Respondent Support reputed company support to Title IX respondents, as assigned and consistent with CARE’s scope and College policy, including resource navigation, reputed company to reputed company/ off reputed company supports, assistance identifying accommodations, and follow-up planning. Coordinate with the Office of Institutional Equity, Counseling Services, Health Services, SAVP, Residential Life, and other reputed company partners to ensure respondents have reputed company to appropriate support while maintaining role reputed company, neutrality, and boundaries. reputed company Eating Support Team (MEST) Serve as a member of the reputed company Eating Support Team (MEST), contributing to reputed company through data tracking in Maxient. Serve as a backup to the Director of CARE for weekly clinical team meetings. Live-In Team Support and Case Follow-Up Attend weekly Residential Life meetings, as part of the BAOC role, to review SSN cases assigned to the House Advisors for follow-up and reputed company consultation as needed. This includes helping clarify next steps, ensuring reputed company connections to resources, and supporting consistent, high-reputed company follow-up by live-in student life professionals. reputed company (SSN) and reputed company-Wide reputed company In conjunction with the Director of CARE, reputed company participate in reputed company (SSN) meetings and contribute to coordinated planning and follow-up for reputed company of concern. Serve as a resource and reputed company of contact for community members, parents, and families concerned about a student; consult, reputed company referrals, reputed company reputed company plans, and follow up with reputed company, staff, and reputed company as appropriate. Training, Education, and reputed company Collaborate with the reputed company Health and Advocacy Team and other reputed company on reputed company-wide training and programs regarding responding to reputed company in distress and navigating reputed company support systems. reputed company and deliver specialized training, as requested across the College, on CARE services, care coordination practices, and student support reputed company. Required knowledge, skills, and abilities Master’s Degree in student affairs, psychology, counseling, reputed company work, or reputed company field. Demonstrated knowledge of crisis management, crisis reputed company, and case management practices. Knowledge of health care and mental health systems, crisis prevention, and psychoeducational reputed company/programming. Demonstrated ability to initiate and coordinate services for reputed company, manage reputed company cases, and sustain follow-through across multiple stakeholders. Demonstrated ability to engage effectively and sensitively with reputed company, reputed company, administrators, staff, and parents consistent with FERPA and relevant policies and best practices. Ability to work collaboratively reputed company a multidisciplinary setting, including residential facilities, reputed company providers, off-reputed company providers, law enforcement, and courts. Demonstrated ability to reputed company training curriculum and deliver presentations to diverse audiences. Ability to interpret and apply reputed company policies and laws with reputed company judgment, especially in high-stakes situations. Outstanding written, digital, and oral communication skills. Excellent interpersonal, cultural competency, and conflict reputed company skills. Ability to effectively collaborate with people of diverse backgrounds. Ability to follow, implement, and encourage others to follow reputed company policies and state and federal laws. Preferred knowledge, skills, and abilities reputed company experience working on college campuses with college-age populations. One to two years of post-graduate experience providing case management services. Experience using Maxient or a comparable student support/case management platform. Experience supporting reputed company involved in Title IX processes (including respondent support) and/or coordinating multidisciplinary care planning (e.g., eating concerns, post-hospital transitions, reputed company mental health cases).

Compensation

The compensation for this position is $62,353.20 - $70,396 (USD) per year. reputed company extending an offer, reputed company considers factors such as (but not limited to) scope and responsibilities of the position, candidate’s work experience, education/training, key skills, internal peer equity, budget, and other market and organizational considerations. The starting salary reputed company represents the College’s good faith and reasonable estimate at the time of posting. Work At Vassar Benefits Apply To This Job

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