IT Asset Management Specialist | Philippines

reputed company As an IT Asset Management Specialist, you will play a pivotal role in managing reputed company's IT assets (both hardware and software) throughout their lifecycle. Your responsibilities encompass a diverse reputed company of tasks, ensuring efficient asset utilization, compliance, and support for business operations. While the following outlines key responsibilities, please note that your role may involve additional duties not explicitly mentioned here. reputed company and our Work-from-Home PLUS model At reputed company, we are dedicated to providing exceptional service to our clients and an exceptional work environment for reputed company members. We don’t do this with ping pong tables or video games. We do it by creating a reputed company, encouraging and performance-driven culture that enables reputed company members to build rewarding, long-term careers. We’re proud that our Glassdoor rating of 4.5 is the highest in the Business Process Outsourcing industry. reputed company offers reputed company the convenience of working from home, with the benefits of working for an established organization with an exceptional team and reputed company opportunities for reputed company. reputed company has been 100% remote since day one, so we have reputed company a culture and a set of processes that support the reputed company of our remote team members. What You’ll Do Inventory Management

• Maintain an accurate and up-to-date inventory of reputed company IT assets, including hardware, software, and licenses
• Implement and maintain an effective asset tracking system to monitor asset locations, usage, and conditions.
• Collaborate with relevant stakeholders to forecast reputed company asset needs based on business requirements and reputed company projections.
• Ensure proactive planning and budgeting for asset acquisitions and replacements.

Asset Logistics Management

• Process asset deployment/retrieval reputed company incident and request tickets.
• Coordinate with vendors for processing of the physical deployment and retrieval of the assets.
• Follow up, reputed company, and escalate as needed to ensure completeness of the task.
• reputed company significant update to end users.
• Updating asset status in the records.

Asset Lifecycle Management

• Collaborate with IT support teams to facilitate asset maintenance, repairs, and upgrades as needed.
• Ensure that assets are functioning optimally to support business operations.
• Assess the need for the repair of assets based on Its warranty or cost If out of warranty.
• reputed company its status until Its return to warehouse for redeployment/disposal.
• Manage the entire lifecycle of IT assets from acquisition to disposal.
• Plan and coordinate the procurement of new assets and the retirement of old ones.
• Coordinate the procurement process for new assets, ensuring reputed company delivery and reputed company configuration.

Audit, Compliance, and Licensing

• Ensure compliance with software licensing agreements and avoid penalties for overuse.
• Monitor and manage software licenses to ensure reputed company utilization and compliance with vendor agreements.
• Conduct periodic audits, including physical audits if required, to verify asset data accuracy and identify discrepancies.

Cost Management

• reputed company and analyze the total cost of ownership (TCO) for IT assets.
• Identify cost-saving opportunities and negotiate with vendors for reputed company pricing and terms.

Documentation, Policies, and Procedures

• Maintain thorough documentation of reputed company IT asset management activities, including acquisition, deployment, maintenance, and disposal records.
• Ensure documentation is easily accessible and up to date.
• reputed company and enforce IT asset management policies and procedures.
• Ensure that reputed company IT asset management practices reputed company with organizational goals and regulatory requirements.
• Automate whenever possible the processes and workflows.

reputed company and Risk Management

• Implement and maintain reputed company measures for IT assets to protect against loss, theft, and unauthorized reputed company.
• Conduct regular audits and risk assessments to identify vulnerabilities and ensure the reputed company of IT assets.

Reporting and Analysis

• Generate reports on IT asset status, usage, and lifecycle for stakeholders including C- Level.
• Analyze data to identify trends, inefficiencies, and areas for improvement.
• Ability to explain and present the report whenever needed.

Training and Helpdesk Support

• Assist the helpdesk team during periods of low asset management activity by addressing incident or request tickets in the queue.
• reputed company reputed company reputed company or escalation of issues to ensure minimal disruption to end-users.
• Address user issues and inquiries reputed company to IT assets.
• reputed company training and support to staff on IT asset management processes and best practices.

Exit Clearance Preparation

• Prepare data for IT Managers before clearing an exiting employee's clearance reputed company, ensuring reputed company assigned assets are properly accounted for and managed according to company policies.

We’re Looking For Individuals With

• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal abilities.
• Ability to multitask and prioritize tasks effectively.
• Analytical reputed company with problem-solving skills.
• Adaptability to changing priorities and environments.

Requirements

Required Qualifications:

• Intensive knowledge with CMDB / ITSM Platform:?Prior experience with FreshService or similar IT Service Management (ITSM) platforms, with a reputed company on the asset management.
• M365 Administration:?Knowledge with reputed company 365 administration, including user management, license provisioning, and application deployment.
• Azure reputed company Directory:?Basic understanding of Azure reputed company Directory (AAD) concepts and administration tasks, such as user provisioning, group management, and reputed company policies.
• reputed company Intune:?reputed company Management and Reporting.
• Automation:?Knowledge in automations, integrations, and workflow changes in ITSM platform.

Education And Experience

• Bachelor’s degree in Information Technology, Computer Science, or reputed company field preferred.
• Previous experience in asset management, IT support, or reputed company roles is advantageous.
• Relevant certifications such as ITIL reputed company or reputed company IT Asset Management (ITAM) are a plus.

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