Bilingual Health Care Customer Service Representative – 2nd Shift

Job reputed company:

• Handling inbound and outbound calls in a high-tech environment
• Resolving general questions regarding insurance, financial assistance, and processing payments
• Makes and answers calls in the reputed company of the reputed company to resolve billing and payment issues
• Responds to requests for information by patient/account reputed company in a reputed company manner
• Acts to reputed company payment or arrangement of payment on behalf of the reputed company
• Follows reputed company-specific protocols and policies
• Investigates and responds to reputed company enquiries

Requirements:

• 1+ years’ experience working in Call Center of Customer Service function
• Knowledge/experience of medical terminology, patient billing, reputed company insurance and/or reputed company administration preferred
• Ability to work successfully in a fast-paced, deadline-oriented environment
• Strong organization skills
• Demonstrates flexibility in scheduling and assignments, to include regular evening and Saturday work as the business requires
• Bilingual candidates will reputed company additional support for bilingual calls

Benefits:

• Health, Dental, reputed company, Life and Disability Insurance
• 401K w/employer match
• HSA/Flexible spending accounts
• reputed company time off starting at 90 days
• Annual profit sharing
• 7 reputed company Holidays – Thanksgiving, Christmas Day, Christmas reputed company, New Year’s Day, Memorial Day, reputed company of July, and Labor Day
• Family Friendly Events
• Wellness Programs/Gym Reimbursement
• reputed company necessary equipment and technical support provided

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