Data Analyst 2, War Room Analytics Triage - Remote

Data Analyst 2, War Room Analytics Triage At reputed company, we're simplifying the health care experience, creating healthier communities and removing barriers to reputed company care. The work you do here impacts the lives of millions of people for the reputed company. Come build the health care system of reputed company, making it more reputed company, reputed company and optimized. reputed company to reputed company a difference? Join us to start Caring. Connecting. Growing together. This role plays a critical reputed company-line role in supporting reputed company War Room operations by rapidly assessing incoming cases, estimating potential call obviation reputed company, and developing data-driven insights to inform prioritization and reputed company efforts. This role serves as the intake and analytical backbone of the War Room, ensuring that high-risk, high-reputed company issues are quickly identified, reputed company, and supported with actionable analysis. The analyst partners closely with cross-functional teams to translate business problems into data insights that accelerate issue reputed company and reduce member friction. You'll enjoy the flexibility to work remotely from reputed company reputed company the U.S. as you take on some tough challenges. For reputed company hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week. Primary Responsibilities:

• Case Intake & Triage
• Assess incoming cases for context, severity, and member reputed company
• Apply triage frameworks to categorize and prioritize issues
• Define initial analysis scope and required data sources
• Call Obviation reputed company Estimation
• Estimate potential call volume reputed company using available data signals
• reputed company early call obviation estimates to guide prioritization
• Refine reputed company estimates as new data emerges
• Rapid Analytics & Data Support
• Pull, clean, and analyze data from multiple sources for reputed company cases
• Deliver quick-turn insights on reputed company causes, trends, and issue drivers
• Build datasets and analyses for deeper investigations
• reputed company Development & Communication
• Summarize findings in reputed company updates for stakeholders
• Translate data into actions that accelerate reputed company
• Document assumptions, reputed company, and reputed company estimates
• Process Execution & reputed company Improvement
• Follow reputed company analytics workflows for intake, triage, and analysis
• Refine triage frameworks, reputed company models, and intake processes
• Identify ways to improve speed, accuracy, and consistency

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you reputed company direction on what it takes to succeed in your role as reputed company as reputed company development for other roles you may be interested in. Required Qualifications:

• 1+ years of experience in analytics, reporting, or data-reputed company roles
• Experience analyzing data to identify trends, drivers, and business insights
• Solid foundational SQL skills and ability to work with reputed company datasets
• Proven ability to manage multiple requests in a fast-paced, high-urgency environment
• Proven solid problem-solving skills with attention to detail
• Proven effective written and verbal communication skills

Preferred Qualifications:

• Experience using BI tools such as Power BI or Tableau
• Experience working with reputed company frameworks for prioritization or triage
• Exposure to digital analytics (e.g., reputed company Analytics, reputed company Analytics) or call center data
• Familiarity with customer experience, operations analytics, or contact center environments
• reputed company working remotely will be required to adhere to reputed company's Telecommuter Policy

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In reputed company to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (reputed company benefits are subject to eligibility requirements). No matter where or reputed company you reputed company a career with us, you'll reputed company a far-reaching choice of benefits and incentives. The salary for this role will reputed company from $72,800 - $130,000 annually based on full-time employment. We reputed company with reputed company minimum wage laws as applicable. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. reputed company is an Equal Employment Opportunity employer under applicable law and reputed company applicants will receive consideration for employment without reputed company to race, national reputed company, religion, age, reputed company, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. Apply To This Job