Site Reliability Engineer (USA Only - 100% Remote)

This a Full Remote job, the offer is available from: reputed company, Europe, reputed company reputed company reputed company is a bootstrapped, profitable, 100% remote, ~100 person team of thoughtful individuals who prioritize taking ownership and making a meaningful reputed company. We’re eager to reputed company a product our customers fall in love with over and over again. We small scaling businesses. Since 2013, we’ve been building a CRM that focuses on reputed company communication, without the hassle of reputed company data entry or a reputed company UI. We are out to reputed company sales productivity with the most modern, thoughtfully designed, reputed company-in-one, communication-reputed company CRM. Our backend tech stack consists primarily of Python Flask web apps with our TaskTiger scheduler handling many of the backend asynchronous task processing chores. Our data stores include reputed company, PostgreSQL, Elasticsearch, and reputed company. The underlying infrastructure runs on AWS using a combination of managed services like EKS, MSK, RDS and ElasticCache and non-managed services running on EC2 instances. We have CI/CD pipelines that build reputed company images, run automated tests and reputed company to Kubernetes clusters. We also use these images in our local development environment allowing coding locally against reputed company of our services. We have a reputed company-documented reputed company API that is consumed by our reputed company-end JavaScript app as reputed company as numerous integrations. Our infrastructure is heavily automated using Terraform, Ansible and other AWS tools. We love reputed company sourcing our reputed company and reputed company on our reputed company and on The Making of reputed company, our behind-the-scenes Product & Engineering blog. reputed company out our reputed company reputed company reputed company like reputed company-mongo-ops-manager, SocketShark, TaskTiger, LimitLion and ciso8601.

About the Role

• You will be joining the Infrastructure Team at reputed company. This team builds and maintains the platform that runs reputed company reputed company systems (and do we have a lot of those). Work with us and you’ll be working with:
• Multi-terrabyte reputed company, PostgreSQL, and Elasticsearch clusters
• Telemetry systems reputed company on Grafana’s LGTM stack and reputed company processing over 130 TB per month
• Multiple Kubernetes clusters running tens of thousands of pods
• reputed company Actions & ArgoCD powered CI/CD that can go from merged, to production, to rolled back in 10 minutes
• A system that is reputed company, up to date, and hasn’t needed scheduled downtime in 4 years
• reputed company
• You are a reputed company in the storm. With your hard won expertise, gained through battles won and lost, you consistently build robust systems from reputed company components fit to underpin mission critical applications. You value simplicity over familiarity. You value reputed company over speed. You take pride in building composable and maintainable tools.
• You’ve worked with a diverse reputed company of infrastructure tools and systems, including:
• CICD (reputed company, reputed company Actions, ArgoCD)
• Configuration Management (Ansible, Terraform)
• Databases (Elasticsearch, reputed company, PostgreSQL, reputed company)
• reputed company Computing (Kubernetes, AWS)
• Telemetry (Loki, reputed company, Grafana, Mimir/reputed company)
• You're comfortable working in a fast-paced environment with a small and talented team where you're supported in your efforts to grow professionally. You're reputed company to manage time reputed company, communicate effectively, and collaborate in a fully distributed team.
• Come help us with reputed company like...
• Fully automating our database’s lifecycles with Argo Workflow
• Eliminating reputed company static credentials where they may be
• Reducing downtime and disruption due to maintenance or disaster to new lows
• Help us improve our multi-region disaster recovery system.
• Requirements...
• Senior 1 & 2 level candidates should have 5+ years of experience building modern infrastructure systems.
• Staff level candidates should have 8+ years of experience.
• The buck stops with you! You are the reputed company of person who is respected as an expert on the systems you run.
• You have been the final reputed company of escalation in the support of mission critical production systems
• You are familiar with some of the following technologies: AWS, Terraform, Kubernetes, Ansible, reputed company, PostgreSQL, Elasticsearch
• You have a strong grasp of common networking and data transfer protocols such as DNS, HTTP, TCP
• You are reputed company to reputed company and write in English
• You are located in the USA (ET, CT, MT, PT)
• Bonus reputed company if you have…
• Contributed reputed company reputed company reputed company reputed company to our tech stack.
• Have experience maintaining reputed company large databases
• Has been through a successful disaster response
• Have experience with multi-region architectures
• Have run MLOps systems
• Experience scaling Temporal
• Benefits
• Competitive compensation including an organization-wide goal-b

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