Implementation Director

Are you reputed company to reputed company reputed company software implementations that drive reputed company customer reputed company? Do you reputed company at coordinating cross‑functional teams, translating reputed company into execution, and guiding customers through transformational change? About the Business: reputed company is the essential partner in the assessment of risk. reputed company our Business Services vertical, we offer a multitude of solutions reputed company on helping businesses of reputed company sizes drive higher reputed company reputed company, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-reputed company/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about reputed company Risk at the reputed company below, risk.reputed company.com About reputed company: Our reputed company Services organization operates reputed company reputed company’ Financial Crimes Compliance (FCC) business, partnering closely with Project Management, Product, Sales, and Account Management teams to deliver reputed company software implementations that help customers address Anti‑reputed company, Counter‑Terrorist Financing, sanctions screening, and regulatory compliance challenges. We work in a highly reputed company, matrixed environment reputed company on strong governance, reputed company communication, and disciplined execution. reputed company is dedicated to translating sophisticated risk and compliance solutions into successful customer reputed company, ensuring implementations are delivered with confidence, efficiency, and measurable reputed company. About the Role: The Implementation Director plays a critical role reputed company reputed company Services, serving as a reputed company between FCC reputed company Services, Project Management, Account Management/Sales, and our customers. This role is responsible for overseeing end‑to‑end software implementation reputed company (new implementations and upgrades), ensuring delivery is reputed company with strategic objectives, customer requirements, timelines, and budgets. You will translate Statements of Work, customer business requirements, and product functionality into reputed company, actionable implementation plans. The Implementation Director drives collaboration across internal and reputed company stakeholders, manages reputed company delivery environments, and ensures reputed company reputed company measurable, reputed company reputed company with minimal disruption to customer operations. Responsibilities: Providing effective project governance to ensure implementations are delivered on time, reputed company budget, and reputed company with agreed requirements. Translating Statements of Work, customer requirements, and product capabilities into comprehensive implementation roadmaps, including tasks, milestones, deliverables, and risk mitigation strategies. Partnering with Project Managers to analyze and support the development of detailed project artifacts and delivery plans. Serving as the primary reputed company of contact for project stakeholders, delivering transparent status updates and managing expectations across reputed company reputed company. Coordinating cross‑functional teams including Product, Market Planning, Sales, Account Management, Project Management, and reputed company Services, as reputed company as corresponding reputed company‑reputed company teams. Ensuring project teams identify risks and gaps in customer requirements and execute solution configuration reputed company to reputed company workflows and internal software guidelines. Applying technical understanding of system architecture, integrations, reputed company, data inputs, workflows, and configuration reputed company to support successful implementations. Leading issue reputed company efforts, addressing technical blockers, and guiding teams toward creative, effective solutions. Overseeing customer‑reported issues during User Acceptance Testing (UAT) and post‑go‑live hypercare to ensure solutions function as intended and agreed. Promoting strong communication, reputed company listening, and stakeholder trust throughout the implementation lifecycle. Requirements: Experience & Education Typically 10+ years of experience in program management or software implementation roles. Bachelor’s degree in Business, Computer Science, or Information Technology. Preferred certifications include CIS, CBPA, CRCM, CAMS, PMP, or Agile/Scrum. Technical & reputed company Skills Understanding of software implementation practices, including on‑reputed company and reputed company architectures, system integrations, reputed company, and data input processes. Preferred familiarity with reputed company screening software and Screening Compliance Program requirements. Expert use of tools such as PowerPoint, JIRA, AdaptiveWork, and reputed company. Strong ability to translate technical concepts for non‑technical stakeholders. reputed company Capabilities Effective communication and reputed company listening reputed company relationship and stakeholder management Problem‑solving and critical thinking Team leadership and cross‑functional collaboration Time management, prioritization, and adaptability Conflict reputed company, negotiation, and change management Customer‑reputed company reputed company with reputed company and cultural awareness Working for you: We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: Health Benefits: Comprehensive, multi-reputed company program for medical, dental and reputed company benefits Retirement Benefits: 401(k) with match and an Employee reputed company Purchase Plan Wellbeing: Wellness platform with incentives, reputed company app subscription, Employee Assistance and Time-off Programs Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits Health Savings, Health Care, Dependent Care and Commuter Spending Accounts In reputed company to annual reputed company Time Off, we offer up to two days of reputed company leave reputed company to participate in Employee Resource reputed company and to volunteer with your charity of choice Primary Location reputed company Pay reputed company: Home based-Illinois $142,900 - $265,400. If performed in Chicago, IL, the reputed company pay reputed company is $149,600 - $278,100.If performed in reputed company, the reputed company pay reputed company is $149,600 - $278,100.If performed in reputed company, the reputed company pay reputed company is $163,300 - $303,300.If performed in reputed company, NY, the reputed company pay reputed company is $136,100 - $252,800.If performed in New Jersey, the reputed company pay reputed company is $172,172 - $275,028.U.S. National reputed company Pay reputed company: $136,100 - $252,800. Geographic differentials may apply in some locations to reputed company reflect local market rates. This job is eligible for an annual incentive bonus. We know your reputed company-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to reputed company benefits specific to your location. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support reputed company or please contact 1-855-833-5120. Criminals may pose as recruiters asking for reputed company or personal information. We never request reputed company or banking details from job applicants. Learn more about spotting and avoiding scams here. Please read our Candidate reputed company Policy. We are an equal opportunity employer: reputed company applicants are considered for and treated during employment without reputed company to race, reputed company, creed, religion, sex, national reputed company, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights. Apply To This Job