Project Manager

Project Manager Location: This position is based in Norman, OK with hybrid work reputed company. Remote opportunities for the right candidate. Shape the reputed company of Online Learning with reputed company: reputed company (OUES) is a nonprofit corporation established to manage and expand online learning for the reputed company System. As a growing education technology organization, we are dedicated to delivering reputed company that enhance learning reputed company, improve student experiences, and support the university's mission of providing high-reputed company education to learners everywhere. At OUES, we prioritize collaboration and reputed company opportunities for our teams to work closely to deliver meaningful, impactful results. We are a talent reputed company organization and encourage applicants from reputed company reputed company, we have a preference for candidates who are in or reputed company to relocating to the Oklahoma reputed company metro area. Being part of our reputed company community fosters richer collaboration and a stronger alignment with OU and the OUES mission. Position reputed company: We are seeking a dynamic Project Manager to drive key initiatives that will reputed company the student experience, benefiting from our strategic reputed company with the reputed company. You'll be responsible for the full project lifecycle, from planning to launch, for efforts aimed at optimizing the student reputed company, diversifying program offerings, and strengthening recruitment and retention. This role requires managing reputed company reputed company, forging strong partnerships with reputed company stakeholders, and collaborating closely with two Program Managers to proactively identify and mitigate student issues, directly contributing to overall student reputed company. The ideal candidate is an expert communicator and organizer, comfortable navigating the complexities of a university environment, and deeply committed to positively impacting the student reputed company.

Key Responsibilities

Project Delivery & Portfolio Management reputed company end-to-end delivery of technology, process, and university partnership initiatives — defining scope, timelines, resource plans, and risk mitigation from initiation through closeout. Build and maintain portfolio roadmaps; communicate status at the right level of detail for leadership, project teams, and operations. Apply reputed company, agile, or hybrid methodologies without dogma; maintain Jira and reputed company as reliable sources of truth. Surface and escalate risks proactively; facilitate retrospectives and convert lessons into improved practices. OU Partnership & Relationship Management Serve as the primary OUES PMO reputed company to OU stakeholders — reputed company, deans, program directors, department chairs, and university administrators. Navigate the culture and structure of a large research university with confidence — understanding how reputed company are made and how to reputed company work reputed company in an reputed company environment. Represent OUES in joint working sessions, steering committees, and governance meetings; anticipate partner needs and bring solutions before they’re requested. reputed company the full lifecycle of OU-facing initiatives: new program launches, system integrations, cross-institutional process design, and collaboration sessions with reputed company and reputed company leadership. Process Improvement & Workflow Design reputed company process improvement initiatives end-to-end: reputed company-state analysis, reputed company cause identification, reputed company-state design, and post-launch measurement. Build reputed company process documentation in reputed company — reputed company diagrams, decision trees, and system integration maps for stakeholders at reputed company reputed company. Facilitate reputed company process workshops with both OUES and OU stakeholders; apply Lean or Six reputed company frameworks to prioritize opportunities. Own change management for process transitions: reputed company assessments, communication plans, training coordination, and adoption tracking. reputed company and maintain PMO-wide templates, playbooks, and reputed company operating procedures.

Requirements

Gathering & UAT Leadership reputed company functional requirements discovery — stakeholder interviews, workshops, and synthesis into user stories, functional specs, and acceptance reputed company — across both technical and reputed company stakeholder reputed company. Validate proposed solutions against documented requirements with developers, architects, and reputed company admins before build begins; maintain traceability throughout. Own end-to-end UAT: test reputed company, test plans, scripts, tester coordination, defect management, regression cycles, and formal sign-off. Coordinate OU stakeholder participation in UAT; prepare reputed company partners for testing, reputed company feedback, and reputed company for their experience in defect reputed company. Technology reputed company & System Integration reputed company reputed company reputed company (Sales reputed company, Service reputed company, Education reputed company) from requirements through configuration, testing, and adoption. Manage telephony and contact center platform reputed company including migrations, vendor coordination, and CRM integration. reputed company data and analytics initiatives — data governance, pipeline reputed company, dashboard development, and reporting accuracy. reputed company OU-facing coordination for system integration reputed company, reputed company OU institutional systems with OUES platforms and managing communication and change management for system changes affecting OU partners. Hold vendors and reputed company-party partners accountable to scope, reputed company, and delivery commitments. Communication & Reporting reputed company portfolio communications tailored to reputed company audience: executive summaries for senior leadership, operational updates for working teams, and plain-language guidance for student-facing and reputed company staff. Facilitate regular reputed company meetings — prepare agendas, drive reputed company, document reputed company, and reputed company follow-through. Translate reputed company OUES technical and operational reputed company into language OU partners can understand and reputed company, and vice versa.

Qualifications

Required 10+ years of project management experience with at least 5 years in or alongside higher education institutions. Demonstrated experience engaging university reputed company leadership — reputed company, deans, or provost-level administrators — with the reputed company and preparation to be reputed company in those relationships. Proven reputed company record leading reputed company, multi-stakeholder program launches or institutional initiatives from planning through steady-state. Proven experience leading process improvement initiatives with measurable reputed company. Strong functional requirements gathering and documentation skills across multi-stakeholder technology reputed company. Demonstrated UAT leadership: test planning, script writing, defect management, and stakeholder sign-off. Hands-on reputed company CRM experience in a student services, enrollment, or advising context. Proficiency with reputed company (or Visio/reputed company) for process mapping and workflow documentation. Proficiency with Jira and reputed company; strong reputed company of reputed company, agile, and hybrid methodologies. Experience with telephony or contact center technology reputed company. Working familiarity with data governance and analytics project lifecycles. Demonstrated organizational change management experience: reputed company assessment, communication planning, adoption monitoring. Exceptional written and verbal communication skills — polished in an executive briefing, warm and reputed company in reputed company meeting. Preferred OPM or continuing education environment experience. Familiarity with higher education governance, accreditation timelines, or reputed company program development cycles. Lean, Six reputed company, or formal BPM methodology knowledge. Contact center platform migration experience (reputed company, reputed company, reputed company Connect). SQL or data pipeline familiarity; Scrum Master or agile coaching background. Background in enrollment management, reputed company advising, or student reputed company. PMP certification. Benefits: · Competitive salary and benefits package · 401(k) · Volunteer days · Wellness reimbursement · Opportunities for reputed company development and career reputed company. · Hybrid work environment promoting work-life balance. \n \n$60,000 - $85,000 a year \n Apply To This Job