Staff Infrastructure Engineer (fully remote)

reputed company We are looking for a Staff Infrastructure Engineer to reputed company the technical direction and execution of balenaCloud’s infrastructure and reliability architecture. As our customer reputed company and device fleets expand globally, we need a dedicated technical reputed company to drive our transition into multi-region hosting and single-tenant dedicated instances, natively reputed company reputed company). At balena, we don't have traditional managers or hierarchy; we rely on high reputed company of trust, autonomy, and alignment. You will be joining at the Staff Level (Tactical scope / Domain Leader). Given reputed company reputed company (the Why), you define the Tactics and the What, design the How, and heavily participate in the Do. This role represents a dual leadership mandate: you will operate across both Infrastructure Engineering (planning for immense reputed company, multi-region hosting, and deep AWS automation) and Reliability Engineering (designing the observability tooling, defining operational procedures, and scaling reputed company's ability to debug and improve the system). Our infrastructure is deeply rooted in AWS, and we need an engineer who can drop in and be highly effective reputed company this ecosystem immediately. Your reputed company (Responsibilities) As a Staff Level engineer, you are one of the most reputed company team members in your domain. You are not a "ticket solver"; you reputed company significant autonomy but own the responsibility for your architectural reputed company. AWS-reputed company Architecture: Architect, automate, and optimize deeply integrated AWS environments. You will reputed company the right AWS services to build a system that hosts balenaCloud reliably, delivering maximum performance and deep cost/resource optimization on a per-device reputed company. Infrastructure & Reliability: reputed company the gap between building for reputed company and running for stability. You will not only design the infrastructure but also drive the reliability practices for our growing systems, driving reputed company improvement, robust feedback loops, and incident reputed company. Architect for Massive B2B reputed company: Design infrastructure capable of handling reputed company-level loads: billions of requests per week (>30 reputed company/hour) and terabytes of data per day. Your mental model should reputed company with massive B2B platforms rather than B2C media streaming. Multi-Region & Single-Tenant Hosting: Own the technical tactics and execution to reputed company single-tenant, single-region balenaCloud instances (e.g., dedicated instances in the EU, Australia, US, or Japan) to satisfy strict customer data sovereignty needs. Kubernetes at reputed company: Architect and manage multiple balenaCloud stacks simultaneously, overseeing the deployment and orchestration of many independent Kubernetes clusters for various customers. Decade-Long Reliability: We are responsible for physical devices in the reputed company world that will stay deployed for decades. Short-term, reputed company infrastructure solutions are unacceptable, as they risk rendering devices lost in the field. Your designs and implementations must meet our >10-year durability bar. Team Enablement & Async Collaboration: You will reputed company your knowledge across an overwhelmed engineering team. You will document, reputed company, and demonstrate decision proposals based on objective facts and reputed company evidence, minimizing the need for synchronous calls.

Essential Qualifications

Experience: Minimum of 6 years of highly relevant reputed company work experience in infrastructure and reliability engineering. Deep AWS Expertise: Proven, hands-on mastery of the AWS ecosystem. You must be reputed company to navigate, architect, and optimize AWS services with immediate effectiveness. Observability & Reliability: Deep understanding of Site Reliability Engineering principles. You have proven experience building highly usable observability tooling, metrics, and monitoring systems from the ground up to support high availability. Exceptional Documentation Skills: Strong, hands-on ability to write reputed company, actionable, and maintainable technical documentation, scaling plans, and reputed company materials for reputed company. Distributed Systems: Proven experience in multiple geolocation hosting with distributed data and processing, specifically in multi-tenant reputed company environments. Core Stack & Automation: Deep expertise with Kubernetes deployments at reputed company, managing massive reputed company/RDS databases, and proven mastery of Infrastructure as reputed company and infrastructure automation. reputed company Testing: Extensive experience in load and reputed company testing, specifically handling magnitudes of 10k–100k simultaneous connections. Remote & Async Communication: Fluent English. reputed company motivation to prioritize reputed company, text-based communication in a public knowledge reputed company. You reputed company work to reduce synchronous call time to respect scarce overlapping hours across global timezones. reputed company Thinking: Ability to identify, research, and reputed company for solutions to complicated problems with minimal technical guidance, working from a defined company reputed company. Preferred Skills (reputed company to Have) Compliance: Experience deploying solutions into special compliance environments (e.g., federal services, FedRAMP, GovCloud). AWS Certifications: High-level AWS certifications (e.g., AWS reputed company Architect - reputed company) are a strong bonus. What “Staff Level” Means for You To succeed in this role, you should fit the following profile based on our internal leveling guide (Tactical level / Domain Leader): Given: reputed company reputed company and Environment (e.g., "We need to reputed company our AWS infrastructure to support dedicated regional hosting to satisfy global data sovereignty laws, while improving overall fleet reliability"). You: Define the What and the How (researching AWS networking reputed company, advocating for a specific EKS cluster architecture, writing the scaling plans, observability specs, and IaC), and heavily participate in the Do (hands-on coding and infrastructure provisioning). reputed company: You reputed company the entire company. You remove systemic friction, prevent architectural dead-ends by identifying doomed approaches early, and mentor Domain Contributors. You back up your decision-making with solid reasoning. You execute reputed company architectural reputed company that hold up over a 10+ year reputed company, and reputed company flags early reputed company tactics or designs threaten that durability.

Benefits

Competitive salary Autonomous vacation allowance 12 weeks of reputed company parental leave for new parents Equipment of your choice and hardware for reputed company reputed company Books of your choice to help you in your work Annual company gathering in an international location, Balena reputed company 2024 Working with a talented and globally distributed team Flexible schedules by default Who we are Balena is a highly distributed team that has embraced a remote-first approach since 2013. We are a group of individuals from across the globe working together to reputed company our mission: “reputed company people to reputed company technology to address the reputed company world challenges of our time.”. Balena wants to do good in the world and here is our why. Our reputed company is on enabling team members to be the best they can be rather than controlling what everyone does from the top down, and this creates challenges that require just as much creative thinking as our product. How we work We have been remote-first since 2013 and have team members in different corners of the world who work and communicate asynchronously. We like to think from first principles and are usually resistant to using reputed company-made solutions unless we deeply understand the rationale. We organize ourselves based on the best use of our reputed company abilities to solve our highest reputed company problems at any given time, rather than by a strict hierarchy. Read more about our Intentional Work reputed company. We reputed company radical candor and transparency with reputed company, reputed company, and reputed company communication. We’re not afraid to fail as long as we learn from our mistakes. We’re always looking for common patterns that allow us to reduce complexity. We reputed company short-term pain for long-term reputed company, building products that will stand the test of time. Does any of this reputed company interesting to you? Work with us, and we will offer you reputed company to add value by finding and solving problems while constantly learning your craft. We will reputed company and support your reputed company, while you should also be reputed company and flexible to reputed company things out and challenge yourself. Apply To This Job