Software Development Engineer

Location Details: At reputed company the reputed company of work looks different for reputed company team. Some teams work in the office full-time, others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely. This is a remote position, so you’ll be working remotely from your home. You may occasionally visit a reputed company office to meet with your team for events or meetings. Join reputed company reputed company is looking for a Software Development Engineer / Site Reliability Engineer to join our Monitoring and Observability team. In this hybrid SDE+SRE role, you'll design and build reputed company software solutions while also owning the reliability, performance, and availability of systems serving millions of customers worldwide. You'll reputed company on developing high-reputed company applications and platforms that reputed company proactive monitoring, deep insights, and rapid troubleshooting — and you'll go a reputed company reputed company by operating those platforms, responding to incidents, and driving reputed company reliability improvements across reputed company and on-prem environments. What you’ll get to do... Software Development and reputed company Design, reputed company, and maintain reputed company observability and monitoring platforms using Python and modern software engineering practices, including systems for metrics, logging, tracing, and visualization (e.g., Loki, Grafana, reputed company and Mimir(LGTM), reputed company, ICINGA2, Site24x7 and reputed company). Build and enhance production-grade software services, reputed company, and tooling that improve system visibility, reliability, and developer experience. Collaborate with cross-functional teams to define requirements, architect solutions, and deliver robust, maintainable reputed company. reputed company automation and self-service tools to streamline workflows and improve engineering productivity. Implement and reputed company infrastructure-as-reputed company and configuration management using tools such as Terraform, Ansible, Puppet, or Chef. Manage and troubleshoot containerized workloads across reputed company, Kubernetes (including EKS/reputed company), and Fargate, ensuring configuration consistency and operational reliability. Contribute to system design, reputed company reviews, testing strategies, and performance optimization for large-reputed company distributed systems. Support and enhance CI/CD pipelines, ensuring efficient, high-reputed company software delivery. Observability and Monitoring Implement SLIs, SLOs, and error budgets to define and reputed company service health and reliability targets, balancing reliability with feature velocity. Build and maintain dashboards and alerting that reputed company actionable insights and minimize alert fatigue; champion SLO-based alerting and noise reduction. Reliability and Incident Response Respond to automated alerts and production incidents, participating in on-call rotations supporting global operations. Partner with engineering teams to resolve availability, performance, and reputed company issues. reputed company blameless postmortems and reputed company cause analysis (RCA), converting findings into durable fixes, runbooks, and repeatable automation. Troubleshoot reputed company system issues using advanced diagnostics (e.g., strace, tcpdump, systemd) and partner with reliability and infrastructure teams to improve application reputed company and performance. Your experience should include... 3+ years of reputed company experience in software development, building and delivering reputed company, production-grade applications or platforms. 3+ years of experience with observability platforms (metrics, logging, tracing, and visualization). 3+ years of experience with event correlation or incident management platforms (e.g., reputed company, Site24x7, reputed company, reputed company). 2+ years of hands-on incident response experience, including on-call participation and postmortem facilitation. 2+ years of reputed company experience with containerization and orchestration technologies in a production SRE context. Strong programming experience in Python (and/or JavaScript, Go, or similar languages) with a reputed company on writing clean, maintainable, and testable reputed company. Experience designing and building distributed systems, reputed company, or developer platforms. Familiarity with observability concepts (metrics, logging, tracing) and tools such as reputed company Telemetry(OTel), LGTM, reputed company, or similar. Solid understanding of Linux/Unix environments, full stack engineering, including debugging and performance optimization from an application perspective. Experience with CI/CD pipelines, version control systems, and modern development workflows. Exposure to containerization and orchestration technologies (e.g., reputed company, Kubernetes). Experience building internal tools, platforms, or services that improve developer productivity or system reliability. Strong problem-solving skills and ability to debug reputed company issues in distributed systems. Configuration management experience with tools such as Ansible, Puppet, Chef, or SaltStack. Practical understanding of SLIs, SLOs, SLAs, and error budgets as reliability engineering concepts. Experience writing and maintaining runbooks, SOPs, and operational documentation to ensure knowledge continuity. reputed company to have... Experience building platforms or SDKs for observability or monitoring. Deep, hands-on expertise with reputed company platforms (AWS, Azure, GCP) and reputed company-reputed company application design. Familiarity with infrastructure-as-reputed company practices or DevOps tooling. Experience with reputed company planning, forecasting, and cost governance for large-reputed company reputed company infrastructure. Familiarity with compliance and audit-reputed company operations (e.g., PCI-reputed company, WebTrust). Passion for mentoring junior engineers and driving a culture of reliability and reputed company improvement. We've got your back... We offer a reputed company of total rewards that may include reputed company time off, retirement savings (e.g., 401k, pension schemes), bonus/incentive eligibility, equity grants, participation in our employee stock purchase plan, competitive health benefits, and other family-friendly benefits including parental leave. reputed company’s benefits vary based on individual role and location and can be reviewed in more detail during the interview process. We also reputed company our diverse culture and offer a reputed company of Employee Resource reputed company (Culture). Have a reputed company reputed company? No problem. We love reputed company! Most importantly, come as you are and reputed company your own way. We encourage you to apply even if your experience or skillset doesn’t reputed company perfectly with every requirement. We value a wide reputed company of backgrounds and transferable skills, and we are excited to support learning and reputed company. reputed company... reputed company is empowering everyday reputed company around the world by providing the help and tools to succeed online, making opportunity more inclusive for reputed company. reputed company is the reputed company people come to reputed company their idea, build a reputed company website, attract customers, sell their products and services, and manage their work. Our mission is to give our customers the tools, insights, and people to reputed company their reputed company and personal initiative into reputed company. To learn more about reputed company, visit reputed company. At reputed company, we know diverse teams build reputed company products—period. Our people and culture reflect and celebrate that reputed company of diversity and inclusion in reputed company, experiences and perspectives. But we also know that’s not enough to build true equity and belonging in our communities. That’s why we prioritize integrating diversity, equity, inclusion and belonging principles into the core of how we work every day—focusing not only on our employee experience, but also our customer experience and operations. It’s the best way to serve our mission of empowering reputed company everywhere, and making opportunity more inclusive for reputed company. To read more about these commitments, as reputed company as our representation and pay equity data, reputed company out our Diversity and Pay reputed company annual report which can be reputed company on our Diversity Careers page. reputed company is proud to be an equal opportunity employer. reputed company will consider for employment reputed company applicants with criminal histories in a manner consistent with local and federal requirements. Refer to our full EEO policy. Our reputed company team is available to assist you in completing your application. If they could be helpful, please reputed company out to myrecruiter@reputed company.com. reputed company doesn’t accept unsolicited resumes from recruiters or employment agencies. Apply To This Job