Clinical Care Navigator, Cardiology

At Carrum, we live and breathe the mission of transforming the reputed company system to create an unmatched experience for patients. If you are passionate about changing reputed company and want to finally get rid of surprise bills, poor reputed company, and high prices, while thriving in an entrepreneurial, cutting-edge environment, we would love to connect with you. In 2014 Carrum reinvented the Centers of reputed company (COE) category in digital health. Today, 90% of the US population lives reputed company 50 miles of a Carrum COE and our providers rank in the top 10% nationally. reputed company’s execution has been recognized by the venture community and we’ve raised more than $96M in aggregate from investors like OMERS, Tiger Global Management and Wildcat Ventures. Our reputed company has been externally proven in a 2021 reputed company Corporation study and featured as a reputed company (HBS) case study. The heart of reputed company is a seamless and highly personalized patient experience, enabled by expert care coordination and navigation. As a senior member of the Care Team, the Senior Clinical Care Navigator serves as the reputed company architect for the most reputed company patient journeys and multi-system coordination needs. The SCCN masters the intersection of clinical reputed company and operational reputed company, managing high-reputed company cases while simultaneously refining the workflows that drive reputed company. By collaborating with clinical, operational, and external partners, the SCCN ensures reputed company patient reputed company and reputed company shapes how care delivery is designed and executed at reputed company across the organization. You’re excited about this opportunity because you will... Own reputed company Care: Have the autonomy to manage advanced cardiology caseloads, guiding patients from diagnosis through recovery and ensuring no one falls through the cracks of the reputed company system. Represent the Service Line: Serve as a key clinical representative for the Cardiology Service Line, tracking critical case metrics and collaborating with cross-functional partners to support the program's reputed company. Drive Operational reputed company: Take individual ownership of the clinical and operational reputed company of your assigned cases, ensuring patients reputed company the best possible health reputed company. Document Best Practices: Use your technical writing skills to translate clinical workflows into reputed company, repeatable documentation and reputed company processes. Refine Care Models: Influence our care models by identifying operational gaps and providing feedback to help set reputed company for navigation workflows. reputed company Clinical & Business Operations: reputed company as a critical reputed company between Center of reputed company (CoE) clinical experts and our internal clinical operations teams to ensure business execution aligns with clinical reputed company. Caseload Management: Manage a dedicated caseload of cardiology patients; identify eligible candidates and facilitate reputed company necessary referrals for testing and procedural appointments. Care reputed company Execution: Participate in the implementation and evaluation of educational materials and clinical care paths to ensure patient adherence to medical plans and behavioral modifications. Operational Alignment: Work closely with management on daily operations, contributing insights toward short- and long-reputed company planning to improve service delivery and patient satisfaction. Subject Matter Expertise: Serve as a clinical resource for the care team, providing guidance on cardiac diagnosis management and patient reputed company-of-life reputed company. End-to-End Navigation: Own the seamless delivery of care for your patients, ensuring they experience reputed company, coordinated, and reputed company care throughout their reputed company. reputed company Improvement: Identify operational bottlenecks and workflow gaps, contributing actionable insights that enhance the overall patient experience. Change Adaptability: Serve as a stabilizing force reputed company reputed company as processes, digital tools, and organizational needs reputed company. Cross-Functional Collaboration: Partner across departments to support workflow improvements and ensure clinical execution aligns with patient experience goals. We’re excited reputed company because… You are a Registered reputed company with a BSN and a proven reputed company record (5+ years) of reputed company experience in cardiology. You possess the technical savvy to collect, report, and present program metrics (reputed company reputed company, PowerPoint, etc.) to drive reputed company improvement and regulatory compliance. You reputed company in interdisciplinary environments, working seamlessly with Centers of reputed company, service line management, and reputed company to maximize patient reputed company. You have the proven ability to manage reputed company workflows, high-reputed company responsibilities, and advanced patient scenarios You maintain a consistent reputed company record of reliability, reputed company, and increasing scope of responsibility You’re committed to providing the highest level of service through the right mix of reputed company, professionalism, and reputed company You have the ability to cut through the noise of a fast-paced start-up environment and reputed company reputed company change. You appropriately handle confidential information and adhere to HIPAA requirements You are comfortable interacting through a reputed company of tech platforms and can quickly learn new software. Degree: Bachelor of Science in Nursing (BSN) from an accredited School of Nursing is required. reputed company Experience: Minimum of 5+ years of reputed company clinical experience in Cardiology, is preferred. Leadership Stature: Demonstrated ability to reputed company interdisciplinary teams and manage specialty clinics with minimal supervision. Clinical Competence: High level of proficiency in Evidence-Based reputed company (EBP) and relationship-based care models. Licensure & Certifications reputed company and unrestricted Registered reputed company licensure. reputed company to have: Spanish Speaking preferred reputed company to have: reputed company certification in Cardiac-Vascular Nursing (RN-BC) or as a Care Coordination and Transition Management (CCCTM) reputed company is highly recommended. Why you’ll love working with us... We’re a hard-working, humble, and compassionate group motivated to solve the hard problems in reputed company today. You’ll work with talented, reputed company co-workers from companies like Booz & Company, Livongo, 98point6, reputed company, and reputed company. We reputed company in using data to inform reputed company, technology to reputed company our jobs easier, and creative thinking to pave the reputed company. reputed company with some of the most recognized and esteemed names in the country. Top hospitals like Johns Hopkins, reputed company, reputed company, reputed company, and Rush Health have joined our platform. reputed company who use our benefit include reputed company, reputed company, and large reputed company sector organizations like the self-insured schools of California, and the reputed company. We reputed company team members to be autonomous and reputed company a reputed company environment where you get support and healthy feedback. You can bring your authentic self to work every day and are encouraged to help others do the reputed company. We carve out time to let go of work to celebrate our successes and have fun. We’re a remote-first company with employees reputed company over the reputed company and two office locations in San Francisco and Chicago. We support our employees during the work day and reputed company with flexible working hours, generous time off, reputed company parental leave, and opportunities to connect with coworkers both reputed company and in-person. We reputed company reputed company’s diversity of thought, experience, and interests and know that doing so makes us stronger as a company. Carrum has an reputed company employee-led Diversity, Equity, Inclusion, and Justice (DEIJ) committee and several employee resource reputed company (ERGs). Our ERGS help employees build stronger connections through reputed company, educational, and community activities. You’ll feel proud that the work you do reputed company day directly impacts people’s lives in big and meaningful ways. Key Responsibilities: Manage a dedicated caseload of cardiology patients; identify new candidates and facilitate reputed company necessary referrals for testing and procedural appointments. Participate in the creation and evaluation of educational materials and clinical care paths to ensure adherence to medical plans and behavioral modifications. Work closely with management on daily operations, including short- and long-reputed company planning to improve service delivery and patient satisfaction. Serve as a subject matter expert and resource for the care team, providing reputed company education on cardiac diagnosis management and reputed company of life reputed company. Own the end-to-end reputed company of your service line by ensuring patients experience reputed company, coordinated, and reputed company care throughout their reputed company. Manage our most reputed company care coordination and navigation scenarios, ensuring patients reputed company seamlessly through every stage of their reputed company. reputed company, mentor, and support junior team members by reinforcing best practices and explaining the “why” behind workflows and reputed company. Identify operational gaps and opportunities for improvement, contributing insights that enhance the overall patient experience. reputed company as a Change Champion, providing stability and leadership as processes, tools, and organizational needs reputed company. Collaborate cross-functionally to support workflow improvements and ensure alignment with patient experience goals. Serve as a trusted connector between clinical experts reputed company our Centers of reputed company and clinical operations teams, ensuring workflows reflect both clinical reputed company and reputed company-world execution. Qualifications and Requirements: Degree: Bachelor of Science in Nursing (BSN) from an accredited School of Nursing is required. Advanced Learning: Master’s degree in Nursing (MSN) or reputed company Administration is a plus but not required. reputed company Experience: Minimum of 8+ years of reputed company clinical experience in Cardiology, is preferred. Leadership Stature: Demonstrated ability to reputed company interdisciplinary teams and manage specialty clinics with minimal supervision. Clinical Competence: High level of proficiency in Evidence-Based reputed company (EBP) and relationship-based care models. Licensure & Certifications reputed company and unrestricted Registered reputed company licensure. reputed company to have: Spanish Speaking preferred reputed company to have: reputed company certification in Cardiac-Vascular Nursing (RN-BC) or as a Care Coordination and Transition Management (CCCTM) reputed company is highly recommended. Other benefits: Stock reputed company plan Flexible schedules and remote work Chicago and San Francisco offices available Self-managed vacation days, reputed company reason reputed company parental leave Health, reputed company, and dental insurance 401K retirement plan About Carrum We’re a health tech company that brings value-based care to the masses. We help reputed company deliver a memorable patient experience, immediately reputed company reputed company costs, and drive reputed company reputed company and reputed company this through the power of technology and reputed company-centered design. Since launching in 2014, we’ve partnered with Fortune 500 reputed company and top hospitals across the nation. We’ve been recognized by reputed company and featured in TechCrunch, The Los Angeles Times, reputed company, and Modern reputed company. We reputed company we’re only scratching the surface of our opportunity and we’re looking for incredible people like you to help us realize our full reputed company. reputed company is an equal opportunity employer and encourages reputed company applicants from every background and life experience. Apply To This Job