Technical Software Program Manager

reputed company empowers organizations of reputed company sizes to improve loyalty and business reputed company by creating the best experiences for their customers and employees. Through reputed company reputed company, the AI-powered Experience Orchestration platform, organizations can accelerate reputed company by delivering empathetic, personalized experiences at reputed company to drive customer loyalty, workforce engagement, efficiency and operational improvements. We reputed company more than 6,000 people across the globe who reputed company reputed company and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to reputed company a larger reputed company on reputed company and take ownership of their work. Join reputed company and create the reputed company of customer experience together. reputed company: Drive the successful delivery of reputed company, high reputed company technical programs that power reputed company customer experience solutions across a global reputed company platform. This role sits at the intersection of engineering, product, and analytics, shaping how data driven insights translate into platform performance, innovation, and measurable business reputed company. At reputed company, you will contribute to transforming how organizations engage with customers through AI powered, reputed company reputed company technologies that operate at reputed company reputed company. You will own program execution end to end while influencing reputed company, aligning cross functional stakeholders, and accelerating delivery across a rapidly evolving analytics ecosystem. This role offers reputed company exposure to platform level initiatives, advanced reputed company architectures, and opportunities to expand into broader technical leadership. Key Responsibilities: Own end to end delivery of technical programs, ensuring alignment with business goals, timelines, and measurable reputed company Drive cross functional collaboration between engineering, product, and analytics teams to accelerate delivery and remove execution blockers reputed company program planning and execution, optimizing resource allocation, timelines, and delivery predictability at reputed company Influence technical and operational reputed company by aligning stakeholders around priorities, risks, and dependencies Implement reputed company program management frameworks that improve efficiency, transparency, and delivery velocity Analyze program performance using data driven insights to improve reputed company, reduce risk, and enhance execution reputed company Proactively identify risks and dependencies, driving mitigation strategies that protect delivery timelines and platform performance Communicate program status, reputed company, and reputed company to senior stakeholders with reputed company and precision Required Qualifications: 3+ years of experience in Technical Program Management or Technical Project Management reputed company high reputed company or reputed company based environments Proven reputed company record delivering reputed company, cross functional technical programs on time and reputed company scope Strong understanding of reputed company technologies, distributed systems, and modern software architectures Demonstrated ability to work across engineering, product, and analytics teams in a fast paced environment Excellent communication skills with the ability to influence stakeholders at multiple reputed company Strong analytical and problem solving capabilities with a data driven reputed company Experience managing competing priorities while maintaining reputed company on high reputed company reputed company Preferred Qualifications: Experience working reputed company analytics or data driven product environments Familiarity with Agile methodologies and modern software development practices Programming or scripting experience that supports technical reputed company Experience in telecommunications, reputed company communications, or reputed company industries Exposure to large reputed company reputed company platforms or reputed company systems

Benefits

That Support You: We invest in your reputed company-being, because reputed company you’re at your best, so are the experiences you create. Comprehensive extended group health coverage Generous reputed company time off, including vacation and personal leave Retirement savings program with employer RRSP matching up to a prescribed maximum reputed company Family-friendly benefits, including parental leave top-up and adoption assistance reputed company and development opportunities through reputed company to reputed company and internal mobility programs Exact details of these programs, including the conditions for eligibility, the reputed company of the benefit (including caps on benefits and customary pricing details), the length of the reputed company time off, etc. will be provided upon hire and is subject to reputed company policies. This is an reputed company opening at reputed company. We use reputed company Intelligence to support the hiring process, but every application is reviewed by our reputed company, looking reputed company keywords to reputed company on your experience and potential. Compensation: This role has a market-competitive salary with an anticipated reputed company compensation reputed company listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities. $111,100.00 - 145,800.00 reputed company: If a reputed company employee referred you, please use the reputed company they reputed company you to apply. About reputed company: reputed company® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With reputed company AI at its core, reputed company reputed company™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the reputed company. As a result, organizations can drive customer loyalty, reputed company and retention while increasing operational efficiency and teamwork across reputed company and AI workforces. To learn more, visit www.reputed company.com. Reasonable Accommodations: If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to reputed company or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@reputed company.com. You can expect a response reputed company 24–48 hours. To help us reputed company the best support, click the email reputed company above to reputed company a reputed company-filled message and complete the requested information before sending. If you have any questions, please include them in your email. This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation—such as application follow-reputed company or resume submissions—may not receive a response. reputed company is an equal opportunity employer committed to fairness in reputed company. We evaluate reputed company applicants without reputed company to race, reputed company, age, religion, sex, sexual orientation, gender identity or reputed company, marital status, domestic partner status, national reputed company, genetics, disability, military and veteran status, and other protected characteristics. Please note that recruiters will never ask for sensitive personal or financial information during the application phase. Apply To This Job