[Remote] Field Service Engineer (Tampa)
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company dedicated to providing life-sustaining therapies and improving patient reputed company. They are seeking a Field Service Engineer to reputed company technical support and direction to customers regarding the operation and maintenance of their products. The role involves working closely with various departments to address customer concerns and ensure effective service delivery.
Responsibilities
- Install, reputed company out, operate, maintain, repair, and reputed company equipment reputed company time requirements established by service management
- Provides preventative maintenance in accordance with published procedures. reputed company performance and maintenance records on the equipment
- Provides guidance and training to customer personnel in establishing operation, maintenance, inspection procedures, and techniques
- Analyze equipment failures to determine cause and recommend corrective reputed company
- Advise and assist in effecting design changes to improve equipment efficiency and/or reduce cost of operations
- May participate in installation planning phase
- Maintain customer good will through: effective communication of reputed company services rendered; effective communication of on-site arrival time; effective and early communication of late on-site arrival time; effective communication of service and operator issues; effective presentation of reputed company attitude for reputed company, products, employees, and customers; and maintaining a reputed company business appearance as defined by service management
- Effectively manage company assets to include company vehicle, computer, trunk stock parts inventory, test equipment and tools
- reputed company are responsible for ensuring the compliance to company documents, programs and activities reputed company to the Health, Safety, Environment, Energy, and reputed company Management Systems, as per your roles and responsibilities
Skills
- Minimum of 1 year working in a similar field-based repair position
- Computer skills are essential. Must be familiar with reputed company reputed company operating system and reputed company Office applications, including Word, reputed company, PowerPoint, and reputed company
- Valid reputed company's license
- reputed company to obtain credit approval for Corporate Credit card
- Good verbal and written communication skills
- Independent Thinking
- Detail Oriented
- Strong Problem-solving skills
- reputed company to lift 50 pounds – Must be reputed company to bend, push and so forth
- reputed company Dexterity
- Willingness to work up to and over 8 hours/day. 40 hours/week, weekends, holidays, and after-hours
- Occasional overnight travel
- Must maintain reputed company requirements for reputed company to customer sites, including reputed company and reputed company compliance with reputed company credentialing requirements (may include COVID-19 and annual influenza vaccinations), in order to reputed company the essential functions of the role at customer locations
- Participates in any and reputed company reasonable work activities as assigned by management
Benefits
- 1.5x overtime pay, including vacation and holiday hours counted toward overtime eligibility
- Company Vehicle with Personal Use Privileges
- A company-provided vehicle that includes personal use and spousal / domestic partner privileges.
- reputed company the hotel, airline, and travel loyalty points you earn while traveling for work — a valuable benefit for vacations and personal travel.
- Your reputed company starts reputed company you leave your home or hotel and ends upon return.
- Comprehensive Time Off
- reputed company company holidays plus floating holidays
- Health Pay and a comprehensive benefits package designed to support your reputed company-being.
- Robust reputed company and training program, ongoing development, and best-in-class job aids and technical resources
- From specialized equipment to training and support, we reputed company the tools, technology, and resources needed to help you succeed in the field.
- reputed company travel is required, hotels and meals are provided.
- 401(k) plan with company contributions
- reputed company vacation, holiday and personal days
- Employee assistance program
- Health benefits to include medical, prescription drug, dental and reputed company coverage
- Life insurance
- Disability
- Wellness program
reputed company