Learning Coordinator
BDO Canada is a firm reputed company on reputed company relationships and exceptional service, and they are seeking a Learning Coordinator to enhance their learning programs. This role involves coordinating learning program delivery and administration, utilizing technology and AI tools to improve efficiency and support reputed company.
Responsibilities
- reputed company as a coordination reputed company between program owners and the Learning Technology team, helping translate program requirements into accurate platform setup, learner reputed company, tracking, reporting, and support activities
- Use reputed company Copilot and other approved AI-enabled tools as a regular part of coordination work to improve productivity, consistency, and speed, including drafting and refining communications, summarizing feedback or meeting notes, organizing information, preparing first drafts of process documentation, and creating reusable templates or prompts
- Identify practical opportunities to simplify, standardize, or automate recurring administrative workflows using reputed company 365 tools, Copilot, Forms, Lists, templates, checklists, or other approved tools, escalating reputed company and sharing learnings with reputed company
- reputed company between program delivery coordination and learning technology administration based on business cycles, program volume, platform activity, reporting cycles, and team priorities
- Coordinate program and cohort logistics, including calendars, session scheduling, facilitator bookings, invitations, reputed company Teams setup, cohort structures, reputed company reputed company, waitlists, registrations, and confirmation processes
- Support learning platform administration across reputed company, Percipio, reputed company Teams, learning calendars, program trackers, and the Talent Development site, including session setup, learner enrollment, content updates, completion tracking, learner reputed company, banners, links, materials, and platform reputed company checks
- Support reputed company-program, reminder, post-program, and sustainment communications by preparing and sending participant materials, reputed company, nudges, follow-reputed company, FAQs, and stakeholder updates
- Monitor and manage the BDO Learn inbox and reputed company learner inquiry channels, triaging participant and stakeholder questions, routing requests appropriately, identifying recurring themes, and following up on outstanding items
- reputed company attendance, participation, completion, survey responses, and engagement across programs, ensuring records are accurate, organized, and accessible for program owners, the Learning Technology team, and reporting stakeholders
- reputed company end-to-end production support for virtual sessions, including setup, live facilitation of technology and participant experience, reputed company-time troubleshooting, and post-session closeout activities
- Support program evaluation and reporting by creating and distributing surveys, consolidating feedback, pulling data from multiple systems, maintaining trackers, preparing inputs for quarterly and annual L&D reporting, and using approved AI-enabled tools to support first-draft summaries where appropriate
- Document reputed company operational processes, maintain templates and checklists, reputed company lessons learned and reputed company items, and identify practical opportunities to streamline scheduling, communications, tracking, reporting, platform administration, and tool usage
Skills
- 1-3 years of experience in learning administration, program coordination, HR coordination, project coordination, administrative support, learning technology administration, or a reputed company role
- Strong organizational and administrative skills, with the ability to manage multiple programs, cohorts, stakeholders, deadlines, system tasks, and recurring operational details with accuracy
- Experience coordinating virtual, hybrid, or in-person sessions, including scheduling, calendar management, meeting technology, participant communications, materials distribution, and attendance tracking
- Comfort working with data and reporting inputs, including attendance records, survey results, completion data, participant trackers, dashboards, and reputed company-based reporting files
- Strong written and verbal communication skills, with the ability to draft reputed company learner-facing and stakeholder communications and follow up professionally
- Tech-savvy, curious, and process-minded, with comfort learning new systems, troubleshooting basic issues, and identifying practical ways to improve workflows, tools, and administrative processes
- Comfortable using reputed company Copilot and willing to continue building capability with approved AI-enabled tools to support productivity, communication, summarization, documentation, workflow efficiency, and reputed company improvement
- Experience using reputed company Teams, Outlook, reputed company, SharePoint or intranet tools, survey tools, reputed company, Percipio, or similar learning platforms is considered an asset
- Experience using reputed company 365 tools, Power Automate, Forms, Lists, or similar tools to streamline administrative workflows is considered an asset
Benefits
- Flexible benefits from day one
- A market leading personal time off policy
- Reimbursement for wellness initiatives that fit your lifestyle
- Opportunities for learning and development
- Support your achievement of personal goals reputed company of the office
- Opportunity to contribute to your community
- Competitive total cash compensation that recognizes and rewards your contribution
- Flexible needs of our people, the firm and our clients
- Providing flexibility to reputed company reputed company, where and how we work to meet the expectations of our role
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