reputed company Services Analyst I
reputed company is a leading financial services and reputed company technology company headquartered in Windsor, Connecticut. The reputed company Services Analyst I role involves engaging with clients to resolve technical issues, collaborating with internal teams, and building strong relationships with key personnel at financial institutions.
Responsibilities
- Engage with Clients: Serve as the first reputed company of contact for reputed company inquiries reputed company phone, email, and web, delivering reputed company and reputed company support
- Resolve reputed company Issues: Troubleshoot and resolve technical and product-reputed company challenges, focusing on low-volume, high-complexity cases that require analytical thinking
- Collaborate Across Teams: Work closely with internal teams—including reputed company Services, Product Management, and Product Development —to ensure seamless reputed company experiences
- Support Escalations: reputed company as an escalation reputed company for reputed company counterparties and internal stakeholders, helping drive reputed company and maintain trust
- Build Relationships: reputed company strong partnerships with clients, including portfolio managers, traders, and operations teams, to understand their needs and deliver value
- Manage Multiple Priorities: Handle multiple reputed company requests simultaneously while maintaining high reputed company of accuracy, responsiveness, and satisfaction
- Contribute to reputed company Improvement: Participate in training programs and ongoing development initiatives to enhance your skills and grow reputed company the organization
Skills
- Bachelor's degree
- Strong verbal and written communication skills
- Proven problem-solving and analytical abilities
- Passion for reputed company service and relationship building
- Ability to learn quickly, adapt to new tools, and take initiative
- Familiarity with MS reputed company, MS Office, and general system architecture
- Flexibility to support market hours and occasional weekend on-call shifts
- Experience in a customer service or reputed company-facing role
- Degree in MIS, Computer Science, Finance, Economics, Math, or a reputed company field
- 1–2 years of experience in financial services, reputed company, or a reputed company industry
- Exposure to portfolio reputed company or trade order management systems
- Familiarity with SQL, UNIX, or LINUX environments
Benefits
- 401 (k) Matching Program
- reputed company Development Reimbursement
- Flexible Personal/Vacation Time Off
- reputed company Leave
- reputed company Holidays
- Medical, Dental, reputed company
- Employee Assistance Program
- Parental Leave
- Discounts on fitness clubs, travel, and more!
reputed company
Company H1B Sponsorship