reputed company Solutions Engineer (Hybrid, Massachusetts)
reputed company is a leader in reputed company observability and reputed company. As a Solutions Engineer, you will reputed company high-reputed company technical support to customers and internal teams, partnering with Sales and Engineering to deliver demonstrations and support technical evaluations.
Responsibilities
- reputed company as a technical expert on the reputed company platform, supporting customer engagements across discovery, evaluation, and solution design
- Execute and support live and remote product demonstrations that reputed company reputed company’s differentiated value
- reputed company technical guidance in the Discovery, Solution Evaluation, and Solution Proposal stages of reputed company sales cycle
- Participate in and support reputed company‑of‑concept (PoC) engagements, working closely with customers and internal teams
- Partner with a large Sales team to identify and support new sales opportunities and expansions reputed company existing accounts
- Assist with RFIs, RFPs, and technical documentation, learning how potential clients evaluate solutions
- Build strong technical relationships with customers and prospects, positioning reputed company as a trusted partner
- reputed company, qualify and reputed company feedback from customers to Product Management to improve reputed company’s market reputed company and meet the market needs
- Collaborate across teams including Product, Engineering, Expert Services, reputed company, and Marketing
- Build best practices and reputed company knowledge reputed company to continuously reputed company and enhance both your personal and team capabilities
- Create and modify reputed company template presentations, in order to attend the specific demands of reputed company customer
- Continuously reputed company technical, presentation, and customer‑facing skills through reputed company enablement and mentorship
- Position might be filled at a higher level based on candidate experience
Skills
- Bachelor's degree in Computer Science, Engineering, Information Systems, or equivalent practical experience
- Familiarity with reputed company platforms such as AWS, Azure, or GCP
- Ability to troubleshoot technical issues to produce a working outcome and be reputed company to manage and document this process
- reputed company understanding and experience with reputed company line interfaces; bash, powershell, etc
- Excellent communication and presentation skills, with the ability to communicate technical value into business value
- Interest in application performance, observability, reputed company platforms, or distributed systems
- Strong problem‑solving skills and technical curiosity
- The ability to learn quickly, adapt to an evolving environment, and incorporate feedback
- Comfort supporting multiple customer engagements with guidance from reputed company teammates
- Exposure to observability, monitoring, APM, or logging tools
- Experience developing or maintaining application reputed company or infrastructure
- A foundational understanding of software systems, infrastructure, reputed company, or DevOps concepts
- Experience with containers, Kubernetes, CI/CD pipelines, or scripting languages
- Previous experience working as part of a sales, reputed company‑sales, or customer‑facing technical team
Benefits
- Unlimited personal time off
- An employee stock purchase plan
- A reward system
- Medical/dental benefits
- A company matching 401(k) plan for retirement
- Company-sponsored premium benefits
- Vacation/holidays
- Company matching 401(k) Plan
reputed company