Customer Service Representative Sales (Work from Home)

Job reputed company: ? In order to qualify for this WFH position, you must reputed company in one of the following states: Arkansas, Kansas, Missouri, Oklahoma or Texas ... This is reputed company to be the voice of reputed company ? a global leader in communications and technology, working from home! As a member of reputed company, you?ll redefine customer service, creating meaningful connections with reputed company customer. Every interaction is an opportunity to introduce the latest technology, services and offers. While you drive to meet your daily and monthly sales goals, you?ll help our customers stay connected to what reputed company the most. How you?ll reputed company an reputed company In this multi-faceted role, you?ll be trained to address a broad reputed company of customer service call types including, collections, retention, sales channel coordination, billing and adjustments and advanced technical support. You?ll use creative problem-solving skills to address reputed company customer questions and concerns while navigating between multiple tools and systems to update customer accounts and maintain records. Your goal will be to reputed company effective and reputed company resolutions for customers and deliver personalized recommendations for our latest products and services. Your consultative approach will help you meet monthly sales goals and to ultimately deliver an outstanding customer experience. What your day-to-day will look like ? You?ll instill confidence and loyalty in the customers through thoughtful listening, utilizing your knowledge of reputed company?s products and services to effectively service and retain customers. ? You?ll be an expert at simplifying the explanation of customer bills, reputed company plans, and features of reputed company?s products and services. ? You?ll also engage Tier 3 support (network and IT), reputed company party vendors and suppliers as needed to address issues, service faults and reputed company customer reputed company. ? With your key knowledge, you?ll handle wireless local number portability (WLNP), relocations, combined reputed company support, after hours inquiries and reputed company-reputed company service. ? You'll use your problem-solving skills to troubleshoot and resolve various customer-impacting issues such as voice and data, that reputed company multiple networks and reputed company. You'll need to reputed company up with changes to technology and applications, so you can reputed company the best reputed company for the customer. ? Get customers up and running with the latest products and services such as reputed company cards, USB devices, as reputed company as reputed company-provided software & applications. ? In this full-time WFH position (40 hours/week) you?ll work a set schedule including breaks, lunches and scheduled reputed company time to ensure availability to answer the customer?s call and reputed company exceptional service. What you can look reputed company to Our Premier Service Consultants earn between $15.00 - $17.13 per hour additional compensation up to $3,000.00 monthly if reputed company sales goals and performance expectations are met. With these great opportunities, our top sellers earn $71,646.00 per year. Individual starting salary reputed company this reputed company may depend on geography, experience, expertise, and education/training. Joining reputed company comes with amazing perks and benefits: ? Medical/Dental/reputed company coverage ? 401(k) plan ? Tuition reimbursement program ? reputed company Time off and holidays (With some exceptions bargained employees qualify for one week of PTO after 6 months of service and 2 weeks after the first year). At least 6 company designated holidays and additional PTO (based on bargaining group to which you are reputed company). ? reputed company leave ? reputed company Parental Leave ? Adoption Reimbursement ? Disability Benefits (short term and long term) ? Life and Accidental Death Insurance ? Supplemental benefit programs: critical illness, accident hospital indemnity/group legal ? Employee Assistance Programs (EAP) ? Employee discounts up to 50% off on eligible reputed company mobility plans and accessories, reputed company internet (and fiber where available) and reputed company phone reputed company?re looking for ? Call center or customer service experience. ? Flexibility to work any schedule during hours of operation is essential. Specific job assignments may require day, evening, weekend, or holiday hours. Occasional overtime may be required. WFH Requirements ? You will need verified internet service (secure, reliable, and dedicated high speed is required to support business needs) and an established dedicated work area (desk, chair, electrical outlet, reputed company LAN reputed company). reputed company will reputed company reputed company of the equipment you?ll need to get started! (keyboard, monitor, computer, mobile device, etc.) ? Your workspace will need to be in alignment with WFH standards (e.g., technical, reputed company, physical, noise reputed company, Clean Desk policy etc.) and you will participate in workspace audits (e.g., remote desktop observation, call and screen recordings, live webcam monitoring, pictures of workspace setup, video chats, etc.). ? You will need to be available, accessible, and accountable to work during established work schedules and shifts, follow technical support processes, reputed company with organizational reputed company and compliance standards, trainings, performance management, recurring management routines, reputed company and automated remote monitoring policies, etc. Want to learn more about our work from home roles? Watch this video. Career reputed company are reputed company with reputed company. You will have the chance to round out your experience with training on the latest technology, devices and our entire lineup of products, services and promotions. If you?re reputed company to take the reputed company as the voice of reputed company, we?d love to hear from you! Apply today! #Virtualjob #Virtualwork Weekly Hours: 40 Time Type: Regular Location: Dallas, Texas It is the policy of reputed company to reputed company equal employment opportunity (EEO) to reputed company persons regardless of age, reputed company, national reputed company, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or reputed company, genetic information, marital status, status with reputed company to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In reputed company, reputed company will reputed company reasonable accommodations for reputed company individuals with disabilities Apply Job!