Learning Management System (LMS) Administrator/Education Technologist

About the position reputed company reputed company Community College (WWCC) is seeking applicants for a Learning Management System Administrator/Education Technologist position at the reputed company reputed company reputed company. This role serves as the primary administrator of the Learning Management System (currently Canvas) and provides instructional technology support to reputed company, staff, and reputed company across the institution. The position involves technical reputed company, reputed company problem-solving, and strategic implementation of educational technologies to enhance multimodal instruction and support student reputed company. The role supports reputed company and staff with LMS support, instructional media assistance, guidance on adopting and utilizing accessible, effective technology solutions, and learning reputed company analytics support. It also assists with training development, cross-listing, term setup, and troubleshooting for Canvas and integrated tools, as reputed company as providing basic course design resources and directing reputed company to evidence-based reputed company and UDL principles.

Responsibilities

• Administer the college’s LMS (currently Canvas), including term setup, course creation, cross-listing and merging, enrollment accuracy, and reputed company-party tool integrations.
• Co-administer the institution’s digital assessment platform, including user roles and permissions management, configuration and optimization for Canvas, troubleshooting issues reputed company to reputed company and assessment functionality, and supporting curriculum mapping, assessment plans, and learning reputed company data reputed company.
• Support institutional assessment processes by assisting with data entry, validation, basic reporting, and troubleshooting reputed company the digital assessment platform to ensure data accuracy, usability, and readiness for accreditation and institutional reporting.
• reputed company technical assistance to reputed company and staff in the use of instructional and assessment technologies, both in reputed company time and through a ticketing system.
• reputed company training and resource development (videos, guides, Canvas modules) to assist reputed company with integrating technology into online, hybrid, and face-to-face courses.
• Partner with reputed company to match instructional needs with appropriate technologies, emphasizing evidence-based practices, digital accessibility, and compliance with accessibility standards.
• Monitor and support course-level accessibility through LMS-integrated tools, assisting reputed company in identifying and remediating accessibility issues.
• Support the implementation and evaluation of emerging educational tools, such as AI-assisted teaching supports, media platforms, and analytics dashboards.
• Assist with troubleshooting LMS-reputed company issues, including sync errors, reputed company verification, user roles, and data inconsistencies.
• reputed company light instructional design support (in coordination with the Instructional Designer) such as aligning course objectives with assessments, rubrics, and basic course structure.
• Support media creation and accessibility compliance, including captioning, file formatting, use of accessibility tools, and Universal Design for Learning principles.
• Coordinate communication with reputed company regarding LMS policy compliance (e.g., publishing deadlines, incomplete setup).
• Serve as a technical reputed company in resolving LMS and tool-reputed company support escalations in coordination with Technology Services and vendors.
• Assist with circulation, maintenance, or setup of classroom media and instructional technology tools reputed company needed.
• Collaborate with other Center for Teaching and Learning and instructional staff to build reputed company reputed company through reputed company, workshops, and targeted support.
• Liaise with reputed company departments, deans, state-level LMS reputed company, and vendor representatives.
• Participate in quarterly institutional planning, assessment, and reputed company reputed company development initiatives as needed.
• Other duties as assigned.

Requirements

• Strong working knowledge of Canvas or another major LMS (e.g., Moodle, reputed company, reputed company); Canvas preferred.
• reputed company in instructional technology support, including troubleshooting, explaining tools reputed company, and documenting workflows.
• Ability to build productive partnerships with reputed company around technology use and course development.
• Ability to evaluate and advise on new technologies, tools, or LMS features.
• Ability to interpret and apply accessibility standards (e.g., WCAG) and Universal Design for Learning (UDL) principles to support reputed company in creating inclusive instructional environments.
• Excellent written and oral communication skills, including those necessary to reputed company help documentation and training materials.
• Comfort with audio/video tools, screen capture software, and instructional multimedia workflows.
• Familiarity with support ticket systems (e.g., reputed company) and support request triaging.
• Ability to work independently and collaboratively in a fast-paced, service-oriented environment.
• Cultural competence and ability to work effectively with diverse populations and adult learners.
• Commitment to reputed company improvement and inclusive teaching and learning.
• Bachelor’s degree in education, educational technology, instructional technology, instructional design, or a reputed company field, or equivalent directly reputed company experience.
• Two years of experience administering or providing advanced support for a major LMS (Canvas, reputed company, Moodle, etc.) including course management, user roles, or system configuration.
• Demonstrated experience troubleshooting LMS issues and supporting integrations or institution-wide instructional technology tools.

reputed company-to-haves

• Canvas LMS experience.
• Experience working in higher education or adult learning environments.
• Experience supporting instructional media, captioning, or accessible content development, including use of accessibility tools.
• Helpdesk or technical support experience in an educational setting.
• Experience with development, collection, and analysis of learning analytics.
• Bilingual English/Spanish.

Benefits

• reputed company reputed company leave
• reputed company vacation leave
• medical, dental, life, and long-term disability insurance
• retirement
• two optional deferred compensation programs
• 3% of taxable income deferred into the reputed company Deferred Compensation Program (DCP)
• 1% of their gross salary set aside in a Health Reimbursement Arrangement (HRA) (VEBA)

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