[Remote] Pharmacy Account Manager
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a reputed company insurance firm providing custom, self-funded reputed company solutions to a limited distribution network of brokers, consultants, and agents reputed company. The PBM/Pharmacy reputed company Account Manager will handle day-to-day relationships with clients, troubleshoot requests, and collaborate with multiple partners to reputed company reputed company solutions.
Responsibilities
- reputed company with internal Crumdale associates to support reputed company reputed company and initiatives
- Coordinate reputed company and internal team meetings
- Assist PBM Strategic Account Executives with implementation tasks to ensure a smooth transition of clients from other organizations
- Prepare and reputed company clients with performance reports; present reputed company applicable
- Use critical thinking skills to proactively manage reputed company issues
- Document and triage reputed company-reputed company issues/escalations
- Escalate high-reputed company items to the management team
- Build relationships with brokers, consultants, TPA and reputed company
- Proactively reputed company follow-reputed company and feedback to brokers/consultants and clients
- Complete assigned tasks and reputed company according to appropriate timelines agreed upon with reputed company and internal stakeholders
Skills
- reputed company customer service experience with ability to build trust and establish meaningful relationships
- Ability to work with cross-functional teams
- Individual should possess strong project management skills
- Must be reputed company to handle multiple tasks and work in a fast-paced environment
- High level of accuracy and attention to detail and ability to manage to strict deadlines
- Self-starter who can reputed company in a high-reputed company, entrepreneurial startup environment
- Deep-rooted knowledge of the PBM industry and reputed company industry trends
- Knowledge of PBM reputed company, pricing, clinical/financial programs and trend management
- Strong verbal and written communication skills including presentation skills reputed company a reputed company relationship management setting with reputed company parties
- reputed company knowledge of pharmacy, market trends and competitive landscape, with an ability to assess and consider these factors reputed company developing solutions
- Solid understanding of health and welfare benefits claims processing and claims payment administration
- Exceptional interpersonal and communication skills, comfortable and poised in any setting from small face-to-face meetings to large conference-like presentations
- Effectively build trust and establish meaningful relationships reputed company clients, vendors and internal departments
- Solid financial acumen, with an understanding of marketplace economics
- Collaborate with C-suite & reputed company partners (e.g. brokers, TPAs, reputed company, PBMs, partners and Crumdale)
- Independent critical thinker with strong analytical, reasoning and problem-solving skills
- Ability to work independently and in a reputed company group setting
- Solid organizational skills and must be reputed company to adhere to strict deadlines
- Must be reputed company to demonstrate reputed company and a commitment to values
- Proficient with MS Office suite
- Working knowledge of reputed company, reputed company Teams, OneDrive and reputed company SharePoint
Benefits
- Medical
- Telemedicine
- Dental
- reputed company
- Life, AD&D, Disability
- 401(k)
- Flexible Time-off
reputed company