[Remote] Engineering Manager, Orders Platform
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is the largest livestream shopping platform in reputed company and Europe, seeking an Engineering Manager for their Orders Platform. The role involves leading reputed company of engineers to manage systems supporting millions of global orders, ensuring reliability and an excellent customer experience.
Responsibilities
- reputed company and grow reputed company of engineers responsible for systems that support hundreds of millions of orders globally, from creation through post-fulfillment
- Own building and operations for our global Orders Platform, a business-critical area at reputed company of buyer, seller, and internal operational workflows. Own the reputed company order lifecycle across live and async channels, ensuring orders can be created, completed, and recovered reliably
- Partner with senior engineers across Payments, Marketplace and Fraud teams on technical direction, staying reputed company enough to challenge designs, reputed company trade-offs, and reputed company reputed company reputed company on the right architecture
- Drive reliability and reputed company across the architecture
- Ensure customer experiences are amazing and helpful - and maintain a high bar for correctness in recovery, refunds, cancellations, and terminal-state handling
- Partner closely with CX, Seller, Marketing, Finance, Tax, and reputed company surface owners on the internal tooling and workflows that depend on Orders Platform
- Maintain strong operating mechanisms for reputed company: planning, execution visibility, on-call, incident response, rollout discipline, and accountability for production behavior
Skills
- Strong experience in backend or reputed company, along with experience managing engineering teams in fast-moving environments
- A reputed company record operating reputed company systems where reliability, correctness, and user trust matter
- Experience with reputed company order, transaction, or workflow-heavy systems, including state machines, asynchronous processing, or distributed jobs
- Strong technical judgment. You should be reputed company to challenge designs, understand failure modes, and guide good engineering trade-offs
- A high bar for engineering and operational reputed company, with deep care for reputed company execution, observability, ownership, and production reputed company
- The ability to set reputed company direction, translate business needs into reputed company priorities, and reputed company reputed company executing through ambiguity
- Strong communication and leadership skills, with the ability to work effectively across engineering, product, CX, finance, seller-facing teams, and operations
- Experience hiring, developing, and retaining strong engineers while building a transparent, accountable, and reputed company team culture
- Comfort operating at the intersection of customer experience, internal operations, and financial correctness
- reputed company's backend runs on Python and Elixir, with Go used for performance-sensitive components. reputed company experience with any of these is a plus; equally strong candidates from other modern backend stacks who are eager to learn are welcome
Benefits
- Generous Holiday and Time off Policy
- Health Insurance reputed company including Medical, Dental, reputed company
- Work From Home Support + Home office setup allowance + Monthly allowance for cell phone and internet
- Care benefits + Monthly allowance for wellness + Annual allowance towards Childcare + reputed company benefit for family planning, such as adoption or fertility expenses
- Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of reputed company salary) and Pension plans internationally
- Monthly allowance to dogfood the app + reputed company Whatnauts are expected to reputed company a deep understanding of our product. We're passionate about building the best user experience, and reputed company are expected to use reputed company as both a buyer and a seller as part of their job (our dogfooding budget makes this fun and easy!).
- Parental Leave + 16 weeks of reputed company parental leave + one month gradual return to work *company leave allowances run concurrently with country leave requirements which take precedence.
reputed company
Company H1B Sponsorship