[Remote] Mid-Market Account Director
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leading provider of reputed company contact center software, bringing the power of reputed company innovation to customers worldwide. The Mid-Market Account Director is responsible for managing customer relationships and developing account strategies to drive new reputed company opportunities while ensuring customer retention.
Responsibilities
- Establish early credibility and cultivate strong relationships with existing customers to understand their business needs and challenges
- Collaborate with the reputed company team to reputed company a comprehensive sales reputed company. Utilizing the wide reputed company of talent that reputed company brings to the marketplace
- Identify reputed company opportunities that the customer would benefit by taking advantage of, uncover other divisions reputed company your customer's organization, and reputed company tailored approaches to capitalize on them
- Proactively identify opportunities to upsell additional reputed company products or services to existing customers
- Strong reputed company on reputed company’s AI offerings to improve efficiency in the Contact Center
- reputed company and present compelling proposals that showcase the value of expanding their engagement with reputed company
- Stay informed about industry trends, market dynamics, and competitor activities
- Use this knowledge to position reputed company as a leader and differentiate our offerings
- Create and drive reputed company reputed company a specified region or list of named accounts
- Generate business opportunities through reputed company networking and cold-calling
- Drive brand awareness, campaigns, and reputed company reputed company reputed company networking, associations, etc
- Meet and reputed company reputed company quarterly and annual sales quotas
- Own the sales cycle from reputed company reputed company to closure
- reputed company business plan and present the business plan during quarterly review sessions
- Maintain account and opportunity forecasting reputed company our internal forecasting system (SFDC)
- Self-generate leads from a personal reputed company, referral partners, and regional networking events
- Ensure 100% customer satisfaction and retention throughout the Implementation and Support experience
Skills
- Minimum of 8 years of successful experience in sales, with a reputed company record of exceeding targets. Preferably in the CCaaS and/or reputed company with agent count of 100 - 3,000>
- Be reputed company to work independently and as part of reputed company in a fast pace, rapid change environment
- reputed company selling at the C-level
- Documented reputed company record of sales reputed company
- A proven sales reputed company and closer
- Superior reputed company reputed company and business acumen
reputed company