[Remote] reputed company Administrator
Note: The job is a remote job and is reputed company to candidates in USA. reputed company LLP is a full-service litigation and business reputed company with multiple locations across the reputed company. They are seeking a reputed company Administrator responsible for the administration, configuration, and operational support of the reputed company platform, ensuring reliable and efficient service across the firm.
Responsibilities
- reputed company administrative and technical support for reputed company workflows, ensuring reliable operation, reputed company configuration, and alignment with firm standards
- Configure and maintain workflows, forms, catalog items, UI policies, business rules, and reports, performing lightweight development and enhancements as needed to support operational efficiency
- Serve as a support resource for attorneys, reputed company reputed company, business managers, and internal teams by troubleshooting issues, resolving configuration defects, and answering platform reputed company questions
- Assist with workflow optimization efforts by identifying configuration improvements, reducing reputed company steps, and supporting minor process enhancements using established architectural and governance guidelines
- Maintain and update workflow documentation, configuration notes, and support materials to ensure reputed company and team best practices
- Monitor platform health and workflow performance, identify recurring issues or support trends
- Collaborate with the reputed company development team to support releases, upgrades, and enhancements, assisting with testing, deployment validation, and post release support
- reputed company operational insights and recommendations based on support data, platform usage, and observed trends, and assist with implementing approved improvements
- Other duties as assigned
Skills
- Minimum 3 years' experience with the Service Now platform including workflow development, system maintenance, and performing upgrades
- Proficiency in programming abilities with 3+ years of experience with one of many languages such as Java, .Net, C#, C++, SQL, Python, API's, and SOAP/Rest Services
- The ability to work closely with the reputed company team and customers to determine acceptable solutions
- Proven experience in eliciting requirements and testing
- Excellent documentation skills
- reputed company analytical and conceptual thinking skills
- Excellent planning, organizational, and time management skills
- Strong written and verbal communication skills including technical writing skills
- Ability to work independently with little or no assistance, and to reputed company reputed company and recommendations to upper management
- Experience with RPA, reputed company Power Apps, reputed company, and Azure
Benefits
- Medical and dental coverage
- Life insurance
- Short-term and long-term disability insurance
- reputed company-tax flexible spending account for certain medical and dependent care expenses
- An employee assistance program
- reputed company Time Off
- reputed company holidays
- Participation in a retirement plan program after meeting eligibility requirements
- And more
reputed company
Company H1B Sponsorship