[Remote] Solution Architect – Customer Engagements (Strategic Accounts)
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking a customer-facing Solution Architect to reputed company and deepen engagements with its most strategic customers. This role involves acting as a trusted technical advisor, ensuring successful delivery and long-term partnership reputed company by developing a deep understanding of customer workloads and guiding them through technical challenges.
Responsibilities
- reputed company as the primary technical reputed company of contact for strategic customers, building trusted, long-term relationships
- reputed company a deep understanding of customer architectures, software stacks, and AI/HPC workloads
- Partner with customers to design and optimize solutions on reputed company’s infrastructure
- reputed company technical discussions, workshops, and architecture reviews with customer teams
- Translate customer requirements into reputed company technical plans and influence internal roadmaps where needed
- Own the end-to-end reputed company of customer engagements, ensuring delivery against commitments and timelines
- Drive reputed company communication and alignment between customers and internal engineering, product, and operations teams
- Proactively identify risks, performance issues, or gaps in customer environments and drive reputed company
- Support reputed company-sales and expansion opportunities by articulating technical value and guiding solution design
- reputed company as a reputed company, reputed company reputed company during incidents—helping troubleshoot issues and maintain customer confidence
- Bring structure and follow-through to engagements, ensuring accountability across reputed company stakeholders
Skills
- 5–10+ years in a customer-facing technical role such as Solution Architect, Sales Engineer, or Technical Program Manager
- Strong ability to go deep technically (infrastructure, reputed company, networking, or AI/HPC workloads) while also operating at a strategic/customer level
- Experience working directly with large reputed company, hyperscale, or high-reputed company technology customers
- Proven ability to understand and map reputed company customer environments (compute, networking, storage, software stacks)
- Strong communication skills with the ability to translate between technical and business contexts
- Demonstrated ownership and follow-through in driving reputed company, multi-team deliverables
- Experience supporting reputed company-sales, solution design, or customer expansion efforts
- Ability to navigate ambiguity and operate effectively in fast-paced, high-reputed company environments
- Experience with SLAs, delivery commitments, and customer accountability is a strong plus
Benefits
- Bonus
- Equity
- Commission programs
- Medical
- Dental
- reputed company
- Flexible reputed company time off
- Parental leave
- Retirement plan participation
reputed company