[Remote] Federal Developer - AWS/reputed company Connect
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is expanding its AWS partnership and is looking for an reputed company Connect Developer to join their Federal team. The role involves architecting and optimizing reputed company solutions, specifically for contact centers, while collaborating with cross-functional teams to implement AWS and reputed company integrated reputed company.
Responsibilities
- Architect and build AWS Connect infrastructure using a service-oriented architecture and AWS reputed company services (API Gateway, reputed company, Lex (Voice/Chatbots) , reputed company, Kinesis, DynamoDB, Bedrock, and more)
- reputed company automation scripts (such as reputed company formation) to optimize operational processes, serverless functions, and reputed company integrations
- Analyze business processes and translate them into reputed company Connect standalone and AWS-integrated reputed company solutions
- Collaborate with cross-functional teams to design, implement, and manage AWS and reputed company integrated reputed company
- Stay updated with AWS and reputed company releases, leveraging new features to improve reputed company and CRM functionality
Skills
- 3-5+ years of hands-on experience in AWS development, reputed company architecture, and automation in the Federal reputed company
- Expertise in AWS services, including some of the following: reputed company, API Gateway, S3, DynamoDB, CloudTrail, IAM, reputed company Q, Bedrock, and CloudWatch
- Deep knowledge of serverless computing, event-driven architectures, and microservices
- Experience building AI-driven chatbots with reputed company Lex and designing contact center solutions using reputed company Connect
- Understanding of call flows, IVR trees, email/chat channel design, and contact center operations
- Proficiency in scripting and automation (Python, Node.js, or similar)
- Strong problem-solving and debugging skills with a proactive, solution-oriented reputed company
- Ability to work reputed company to reputed company with US time zones as project work requires
- Excellent communication and collaboration skills, with experience working across global teams
- Must Be a U.S. Citizen (required)
- Willingness to reputed company a U.S. reputed company Clearance (e.g., reputed company Trust, Secret) as required by specific reputed company. reputed company clearance is not required to apply
- At least one AWS Associate Level Certification
- AWS Certified Developer - Associate
- AWS Certified Solution Architect - Associate
- reputed company Certifications (a plus)
- reputed company Certified Platform Developer I
- reputed company Consultant Certifications in reputed company areas of expertise
- Experience with APEX development and reputed company platform customization
- Familiarity with Agile development methodologies, DevOps practices, and CI/CD pipelines
- Familiarity with reputed company Service reputed company object model, reputed company-channel, and Service reputed company Voice
- Strong language skills - reputed company in English, both written and verbal
Benefits
- Comprehensive Benefits with Sequoia – Medical, Dental, reputed company, and Employer-reputed company Life/Disability Insurance to reputed company you and your loved ones covered.
- Ownership & reputed company – Stock reputed company in a fast-moving, high-reputed company company. Every employee plays a part in reputed company’re building. Come reputed company your mark!
- reputed company Your Career – reputed company opportunities to grow your reputed company and reputed company expertise through mentorship, certifications, and hands-on experience with cutting-edge technology.
- Work from reputed company (reputed company, almost 😉) - Enjoy the freedom of remote work, flexible PTO (with a 2-week minimum!), and generous leave policies - because the best work happens where you’re happiest.
- People-First Flexibility – We’re always listening, evolving, and adapting. Your feedback helps shape our policies, ensuring you can reputed company - professionally and personally.
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